Digital Insight Analyst

Do you want to lead the change?

Volvo Cars is on an ambitious journey to re-define the customer experience in automotive through digital technology.  While Volvo is pushing the boundaries on several fronts: autonomous driving, vehicle electrification, cutting-edge vehicle engineering design, and more – some of the most exciting action is happening in our Consumer and Enterprise Digital Group.  Having recently hired our first Chief Digital Officer from Silicon Valley, with a background that includes both start-ups and Amazon, and being propelled by a new global business expansion, Volvo Cars is uniquely positioned.  We are taking consumer-facing technology around the driving experience to places most players are only dreaming about and changing how people think about automotive transportation as a result.  We’re committed to giving Volvo customers an entire week of quality time back per year by 2025 through these types of innovations that simplify their lives.  We’re looking for team members in this Digital organization who think about technology problems and opportunities in exciting and different ways – creative and critical thinkers who want to change the world with us here at Volvo.

What we offer

Volvo Cars is on an ambitious journey to re-define the customer experience in automotive through digital technology.  While Volvo is pushing the boundaries on several fronts: autonomous driving, vehicle electrification, cutting-edge vehicle engineering design, and more – some of the most exciting action is happening in our Consumer and Enterprise Digital Group. 

We recently hired our first Chief Digital Officer from Silicon Valley, with a background that includes both start-ups and Amazon. This together with being propelled by a new global business expansion, is making Volvo Cars uniquely positioned. We are taking consumer-facing technology around the driving experience to places most players are only dreaming about and changing how people think about automotive transportation as a result. We’re committed to giving Volvo customers an entire week of quality time back per year by 2025 through these types of innovations that simplify their lives. 

Volvo Cars is looking for talented, highly motivated individuals with strong data analysis skills and strategic thinking to join its Consumer Commercial Digital Products team.

What you’ll do

As a Digital Insight Analyst, you will support Volvo Cars digital customer initiatives by translating data about customer behaviour into insights and then developing actionable recommendations that improve the performance and the value of our digital experience. 

Some of your main responsibilities will be to evaluate information on website and app usage to create a general understanding of customer needs and journeys. You will also formulate analysis plan and develop a coherent story with clear conclusions. Further you will create a system of reporting KPIs and integrate data sources from across the organization into reports to gain insights.

In this role you will document, prioritize and implement tracking taxonomy and structure as well as conducting quantitative analysis. Design and evaluate A/B tests to optimize actionable insights and efficient hypothesis testing is also a part of the role. Further you will create and coordinate customer feedback surveys, analyze and report results.

As Digital Insight Analyst you will give actionable recommendations to product development teams as well as collaborate with product managers and senior management to create and refine business cases and drive prioritization.

You and your skills

To be successful in this role you can translate high-level initiative scope into measurable business cases and work with incomplete data to make assumptions that support quick decision-making. You are also able to break down complex statistical models and analysis into learnings and next steps.

We believe that you have 3+ years of experience in data analysis or related field. We also believe that you have a Bachelor’s degree in business, economics, computer science, mathematics, or related quantitative fields. You have strong skills in Microsoft Excel and PowerPoint.

We would like you to have experience in:
* Google Analytics or Adobe Analytics,
* Data visualization tools like Tableau
* Google Tag Manager, analytics structure, taxonomy and implementation
* At least one statistical programming language (e.g., SQL, R, Python)
* Previous experience in digital analytics role (mobile app and web)

If you have ecommerce and/or automotive industry and agile development teams, it is a plus. 

Who are you?

As a person you are a curious problem-solver with an eye for details. You have a strong inner drive and can navigate independently in a fast-paced, changing environment. You thrive in learning new things and broaden your skill set.

With your strong communication skills, you excel in interacting professionally with a diverse group of executives, managers, subject matter experts and other cross-functional team members within a large matrixed organization.

How to learn more and apply

For questions about the position please contact Senior recruiter Simon Almqvist at [email protected] or +46 (0) 703-000949

We want your application at the latest April 5th 2018. Please note that applications via email will not be accepted.

Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.

Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.