Product Manager - Digital Consumer Experience

Volvo Cars is on an ambitious journey to re-define the customer experience in automotive through digital technology and new innovative services. While Volvo is pushing the boundaries on several fronts – autonomous driving, vehicle electrification, cutting-edge vehicle engineering design, and more – some of the most exciting action is happening in our new subscription service business unit. Care by Volvo is a groundbreaking premium Subscription Service we are developing that you don’t want to miss out on. As a new company within Volvo Car Group, Care by Volvo has one clear aim - to give you back more time to do the things you love. Welcome to the future of the car experience, where a simple monthly subscription is all you need.

For the development of Care by Volvo - we will strengthen the team with a Product Manager leading one of our digital product teams dedicated to making Care by Volvo a global success.

Job Purpose
You are a customer-obsessed leader for your consumer-facing digital product within Care by Volvo, and are accountable for its success. You have a passion for the customer and creating user experiences that are best-in-class, using a data-driven approach. You will create the long-term product vision, tactical product release strategy, and drive execution of product releases, working closely and collaboratively with other key functions within Care by Volvo like marketing, brand, offer teams in addition to our technology organization.

What you’ll do

You will lead a product team consisting of Engineers, UX specialists, Analysts and Scrum master. Develop product strategy and define product roadmap based on an integrated understanding of customer behavior, business direction, anticipated market trends and the possibilities of technology.  You will communicate strategy and roadmap to stakeholders and your product team, getting input and buy-in.

Responsibilities also include writing narratives, use cases, user stories and requirements to enable the product planning process. Driving sprint planning & review including feature prioritization; champion these decisions with internal stakeholders in global, regional and market roles. Lead release planning and testing processes for global products efficiently and effectively. Lead "build vs buy" trade-off decisions where applicable

We Are Looking For People Who

Take accountability, both for their own direct area of responsibility, and the success of the team. People who solve problems going from the customer to how the technology works; and have an ability to quickly translate customer opportunity or need into product and technology dependencies. We see that this person values designing user-centric experiences with deep empathy for the customer, specific to true consumer needs based on consumer insight and data. We also believe that you have an entrepreneurial mindset motivated by commercial success.

Qualifications
* Bachelor's degree required; MBA or graduate degree preferred; education concentrated in business or technology fields is preferred
* 5+ years' experience in product management for consumer digital products, preferably within e-commerce
* Expertise in and experience with consumer-facing mobile web and/or apps is highly preferred
* Experience with Agile/Scrum methodologies and associated tools preferred
* Experience in business management, user experience design, and agile software development methodologies

Location

HQ Gothenburg

Contact & Application

Please apply via the link provided by 26th of April. Applications and CV's will not be accepted via email. In this process, we work with continuous selection.

If you have any questions regarding the position you are welcome to contact Philip Eriksson at [email protected] and for questions regarding the recruitment process, please contact Ellinor Magnusson at [email protected].

About Volvo Car Group

The future belongs to those who are empowered by a great idea and have the ability to carry it out. At Volvo Car Group, our vision is clear: "To be the world's most progressive and desired premium car brand" by simplifying people's lives. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people onboard. People with passion, energy, business sense and the drive to innovate. People that want to create the next generation Volvo cars in a global, dynamic and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future.