IT Support Analyst, Offaly

Midas Nordic is looking for an IT Support professional to take a lead position within their clients manufacturing operations. The candidate will be managing the Plant Management System, take the lead on various projects and report/analyse KPIs for company records.

The successful candidate will be in charge of the creation, maintenance and control of the Plant Management Systems master data. Also, as part of the responsibilities, supporting functions such as; troubleshooting, issue resolution (escalating support issues to the appropriate avenue), maintaining and updating documentation to ensure correct and timely records, Stock management of hardware spares.

The candidate should be an innovative thinker, supporting user requirements, as well as able to provide training to users and IT Support by phone, email and through the in-house Helpdesk system.

Key requirements of the role:
- + 3 years of experience in a similar role
- Third level qualification in relevant discipline
- Experience with software applications, PC:s, printers, phones, smartphones, tablets and various other hardware
- Management experience, while also being able to work in a team
- Experience working in the Microsoft environment; Windows/ActiveDirectory/Office/Exchange
- Ethernet/TCP-IP Network connectivity troubleshooting abilities
- Flexibility to travel to different sites, full clean driving licence
- Proven project implementation and delivery experience
- Must be an effective time-manager
- Outstanding English and communication skills

Desirable:
- Good working experience of SQLServer, database administration and using a reporting tool in conjunction with a SQL database is an advantage
- Experience configuring, interfacing with and maintaining data input and capture devices in a production environment

Apply today! Selection is ongoing.
To apply for the position, attach your CV outlining your relevant qualifications to [email protected]. We will then contact you if we think you are a good candidate for the assignment.