Devops engineer

We are EA
And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.
 
What a Site Reliability System Engineer does at EA:
Modern video games rely on many different services behind the scenes. From matchmaking, marketplace, social features, anti-cheat detection, leaderboards, and server-side physics calculations. This ever-changing and ever-growing ecosystem exposes new operational challenges with every new game launch.
The Site Reliability System Engineer works as part of a team responsible for the design of the system architecture, server infrastructure management and advanced technical support. She/he also provides technical expertise required to effectively deliver high-quality, timely IT solutions and services that meet EA’s business needs.
The role is a part of a high performing team in a fast-paced organization, requiring partner and business focus. As well as demonstrated skills tied to leadership, people, communication, analytics and adaptability.
 
Key Responsibilities: 
Provides effective solutions to the most complex operations engineering problems
Influences design and technology choices
Operate with complex reporting relationships to reconcile competing priorities and achieve business unit objectives
Communicates well via documentation and verbally with both peers and partners
Collaborates with peers across functions to help deliver highly reliable, scalable, and operable solutions
Partners with development teams, DBAs and QA in a DevOps model of agile development process
Implements built, bought, or partner technology solutions
Rapidly adapt to new and changing situations to quickly solve problems and find new directions
Operates continuous improvement through a change management methodology
Periodic rotational 24 hours on call support

 
 
The next greatSite Reliability System Engineer also needs:
Experience operating highly available solutions at scale with security and performance
Experience with automation and configuration management tools (Preferred: Chef and/or Puppet)
Experience with public cloud services and deployment (Preferred: AWS, GCP, or Azure experience)
Experience in programming/scripting languages (Preferred: Go, Python, and/or Ruby)
Knowledge of the software development lifecycle and experience with source code management tools
Ability to troubleshoot complex issues ranging from system resources to application stack traces
Hands-on experience in maintaining infrastructure for microservices
Experience with Continuous Integration, continuous delivery/deployment tools like Jenkins, Bamboo, or similar
Strong knowledge of Linux
Experience integrating Open Source tools and software
Experience with TCP/IP, routing, VLANS, AWS Direct Connect, DNS, VPN and other networking concepts
Conceptual knowledge of Kubernetes, VMWare, Vagrant, Docker, or Rocket
Experience with monitoring services using tools like Grafana, Datadog, NewRelic, Zabbix, Nagios or similar.
Ability to identify and resolve performance bottlenecks in highly complex systems and drive performance optimizations
Working knowledge of enterprise storage technologies and protocols such as NFS, CIFS, iSCSI, Software Defined Storage, Object Storage
OBSESSIVE desire to automate and improve everything including process improvements, standardizing tools and technologies!

 
 Required Soft Skills:
Peer and partner relationship focused
Ability to thrive in a fast-paced team environment
Ability to learn new skills/technologies quickly and independently
Strong interpersonal and communication skills
Ability to work in a global organization
Independent problem-solving skills

…and, in general, the potential to sweep us off our feet!
What’s in it for you?
At EA we take care of our staff and have done so during our steady growth over the last decade. In addition to a competitive compensation package we offer our employees 10 EA games per year, massage every three weeks, a variety of sports activities (yoga, badminton and cross fit to name a few) and health care allowance. We have a collective bargain agreement with Unionen and Sveriges Ingenjörer and also provide our employees’ with occupational pension.
 
Although we enjoy working hard at EA, we respect and value our employees’ personal lives. A good work-life balance is something we practice and maintain even during high-intensity periods.
 
We look forward to receiving your application!