Service Desk för Tieto

Om TIETO

Tieto was founded in 1968. We are the largest Nordic IT services company, but we also have a strong global presence and delivery capabilities. We employ more than 13 000 experts, 150 of whom work in our Estonia office. Overall, we operate in more than 20 countries and have a turnover of approximately EUR 1.5 billion. Our shares are listed on Nasdaq in Helsinki and Stockholm. Read more: http://www.tieto.ee

Are you looking for an interesting way to kick-start your IT career or are you already an experienced Service Desk Agent looking for new opportunities? Take a chance and be with us from the start.

We are now looking for both experienced and junior Swedish, Finnish, Norwegian or Danish speaking

Service Desk Agents to Tallinn

You always put the customer first and use your social and technical skills to help them solve their problems. You receive incident and service requests through phone calls, emails and our portal. You are the ticket owner for the tickets you receive and responsible for following up with them and making sure solutions are delivered.

Technical trouble shooting and/or user guidance can be divided into three areas: Operation management, Application management and Administration. We offer both entry-level and advanced Service Desk positions. We will find you a suitable role that matches your level of technical knowledge and career goals.

Om JOBBET

We hope you are

Familiar with the following systems and troubleshooting within them:

Microsoft Windows XP/7, Office and Outlook/Exchange
Network, VPN, mobile broadband
Printers
Active Directory
Remote program handling.
Previous work experience in a similar position and technical knowledge of other systems and technologies is to your advantage. You will be successful in your position when you have a positive attitude and are service-minded, solution-oriented and a good listener.

We offer you

A great opportunity to work, grow or advance your career in an international environment. You will receive extensive training and guidance when you start in your position and you will be joining a team of motivated IT professionals. We help you with relocation and all related paperwork; all you need to do is pack your suitcase!

You will be employed by Barona Estonia at first to ensure smooth relocation and adaptation to your new country. Tieto is looking to hire you on a permanent basis after the first months and offers you extensive benefits as well as great career opportunities.

Apply now!

Suitable candidates will be interviewed already during the application period, so send in your application today! Application period ends 15.6.2015.

If you have any questions, please contact Marina Velikova, e-mail: marina.velikova(at)barona.fi.

Om ANSÖKAN

Ansökan skickas genom "ANSÖK OM JOBB"-knappen på Workwide.se, länkat här nedan. Vi ser fram emot att läsa dina handlingar!