User Experience Researcher

Do you want to create an experience that customers really love? Awesome, then we think you would love working here! We are looking for a User Experience Researcher to work with our products, Viaplay, Viafree and Viasat and to help build products that people love, here in our office in Stockholm.   

The position  
In this role you will be responsible for user-centered design research and usability testing/Ab testing for our products, Viaplay, Viafree and Viasat. You will be leading integration of insights from user insight, analytics and design teams into the product development process. You will drive the beginning of the product development lifecycle and work with both data driven insights and user insights, both qualitative and quantitative methods, to help drive design decisions for our products. You will collaborate tightly within a cross-functional team and partner with the rest of the product organisation to ensure a company wide consistency and delightful experience for our customers now and in the future. 
Some of your responsibilities will include: 

Improve the way of working within user research and usability testing/AB testing. 
Working with both data driven insights and user insights to help drive design decisions.
Conduct quantitative and quantitative user research.
Working within a highly collaborative team to deliver a world-class product experience.
Work with user journey analysis, usability studies, user interviews, behavioral analysis and A/B testing. 
Doing user research for multiple platforms, such as iOS, Android, web and big screens.
Work closely with 16 other designers from the tech/product department. 
Strengthening our speed and ability to meet the needs of our customers.

What we are looking for  
We are looking for an Experienced User Researcher who is passionate about pushing the boundaries, has a solid experience of working with data insight and user research. You are passionate about the customers needs and have a strong insight in the beginning of the design process and value of testing. We believe you are a great communicator and wants to be a part of a fun team working to transform the streaming experience for our customers. You enjoy mixing qualitative and quantitative insights, and engaging both users and companies with relevant and actionable insights.

Experience participating in the in the beginning of the product development lifecycle.
Experience working with both data driven insights and user insights to help drive design decisions.
Experience working with both qualitative and quantitative methods. 
Experience working in cross-functional teams, including others designers, product owners, developers and stakeholders.
Experience with designing products on multiple platforms, good understanding of best practices and guidelines (such as iOS, Android, web and big screens).
A good attitude, sense of humor, and ability to work humbly with others in a creative team environment.

Join our journey 
We offer a creative environment with focus on ongoing development and execution of a product aspiring to be in the forefront of digital user experience. We work on a great variety of platforms, we have a strong design process focus integrated in the development process, and work closely with our users through needs mapping, feedback and testing.
Our ambition is to be the best company to work for in the digital industry. We constantly strive towards building strong, collaborative teams, and creating an inspiring work environment.
You will become part of an amazing company with great people, content and culture.

Not in Sweden? No problem, we offer you relocation services.