Product Manager Customer API Solutions

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With
cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction
equipment, and provides world-class service and consumables. The company was founded in Stockholm,
Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.
Learn more at http://www.epirocgroup.com

Join a 147 year old startup!
Epiroc is a world leading productivity partner for the mining, infrastructure and natural resources industry. We have always been a company of innovators. Our revolutionary approach, with a focus on safety and sustainability, has continuously provided the mining industry with smarter solutions and leading technology. But we believe the real transformation has only just begun.
Come be part of something new with an amazing history!
Product Manager Customer API Solutions 
Job description
As Product Manager for Customer API Solutions within the Epiroc Customer Experience Solutions organization it is your overall mission to define, drive and develop products and services related to customer facing API solutions with a “customer obsessed” philosophy. 
Based on strategic input from customers, end users, UX and business teams, develop plans that ensures we deliver services that are relevant and that are state of the art with a frictionless customer experience at heart. You will also support and collaborate on developing new strategies related to your product offerings with stakeholders within Epiroc as well as having a solid knowledge on the customer needs and stay informed of what our customers expect from us. 
You have responsibility to: 
* Act as the forefront person for our customer API solutions externally and internally with support of related initiatives.
* Be responsible for the product offerings related to customer facing API solutions.
* As Product owner ensure that the delivery team delivers efficiency according to plans in collaboration with the scrum team lead.
* Research emerging technologies and trends within your area of ownership and actively analyze and follow up on product use by measure and customer feedback.
* Be responsible for the overall support offering regarding customer API solutions. And work in close collaboration with relevant teams and act stakeholder in demand management towards defining future needs.
* Create the Epiroc overall roadmaps for customer facing solutions and services by having the ability to lead and manage change management activities within Epiroc.  

Location
This position can be based either in a world class innovation environment in the central parts of Stockholm, at one of our sites abroad close to our customer base or at the heart of our core development in Örebro. Travelling will be required in this position.  
Mission
Your mission is to be part of a team responsible for customer experience solutions within Epiroc and have product ownership of customer API solutions, such as API solutions to enable customer integration with fleet data. 
Personality
You like to promote the positive customer oriented attitude with the spirit of “There is always a better way“ to do things and always act as a leader and lead others by good example. As a person, you´re well organized with a good structure and ability to work independent as well as in teams and a strong personal drive for testing, learning, exploring and finding better ways.  We also see that you have strong oral/written communication and presentation skills, and are able to convey complex technical concepts to non-technical peers and management staff. 
Requirements
University degree in relevant field or similar through experience is required. You have very strong knowledge of system integration technologies and best use cases for the same.  In this role, you need to have strong knowledge of modern API solutions, services and architecture end-to-end. You also need knowledge and experience of how to conceptualize ideas and turn in to products including business models, strategies, product plans, marketing and sales. A strong knowledge of various system integration technologies is necessary. You are comfortable in working in agile teams and you are fluent and professional in English. 
Application
In this recruitment process, we review applications continuously. Welcome with your application in our recruitment system as soon as possible, but no later than 8/3-2020.
For questions about the position please contact recruiting manager Niklas Forsberg, Customer Experience (CX) Solutions Manager, [email protected]
Other questions please contact recruiter Pernilla Dawidson Göranzon [email protected]