IT Operations Associate (Mobile Operator)

Jurek Rekrytering & Bemanning erbjuder ett komplett utbud av bemannings- och rekryteringstjänster. Vi rekryterar och hyr ut alltifrån studenter till yrkesverksamma akademiker med mångårig erfarenhet och specialistkompetens. Våra uppdrag är främst inom juridik, ekonomi, HR, marknad och administration.

Our client have pushing boundaries, they have managed to become the fastest growing mobile carrier in Sweden. And more importantly, they have earned the trust and loyalty of their customers to an extent normally unheard of in their industry. This year they were even awarded Carrier of the Year (for the 2nd time!) based on their customer satisfaction. Things are good, but we´re just getting started!

Job description:
You will be joining and become a key player in the client´s technical operations team. Your mission is to make sure that things runs smoothly for their customers. It also means ensuring that the support team has the tools they need to deliver a great support experience and that processes have high quality and become automated.

Main responsibilities:
-Project lead internal projects.
-Be a key player in several internal projects within the company.
-Get a broad understanding of the technical and operational setup.
-Analyze raised issues and get these prioritized and solved accordingly.
-Challenge us in how things are done and come with improvement proposals.
-Vendor/supplier management.
-Be the internal expert on all the systems being used.

We believe you already..
-Have a degree in Computer science or the equivalent working experience
-Are experienced with SQL (Oracle, Postgres)
-Are a real problem solver with the ability to work in a small team
-Are fluent in English (Swedish is meritable but not at all required since we´re an international team)

It´s also a plus if you...
-Have knowledge or experience in telco stacks (network, routing, provisioning, billing, rating, cdrs)
-Know your way around Matillion (or other data ingestion tools)
-Have experience with AWS
-Have experience in working with Linux based servers
-Have knowledge in Python or Shell scripting

Start: ASAP (but don´t wait too long - interviews will be held continuously)
Duration: 6 - 9 months
Location: Stockholm
Work load: 100%
Working language: English (Swedish is meritable)