Senior UX Researcher - Live Games

Job Description

Can you take our players on a journey? Do you want to create the world's best mobile games? We need UX and UI talent to help us level up. You'll drive our team forward to deliver unforgettable games that delight players across the world.

Your role within our Kingdom

Our players' experience comes first at King. As a UX researcher for Candy Crush Soda Saga, you'll make use of your passion for games, psychology, and user research to help teams understand their audience and to create the most user friendly and engaging games in the industry.

You'll work with producers, business managers, UI/UX specialists, and developers to help answer the most challenging questions they face around design and product audience.

You'll inspire positive change at all stages of game development by conducting research and delivering findings via direct team collaboration, presentations, and reports.

Most importantly, your job as a researcher is to help the team understand who the players are and what would make our players' experiences feel more intuitive, accessible, fun—and even magical.

• Join the Candy Crush Soda Saga development team to help them integrate research methods and testing cadences into their design processes and dev cycles.
• Design, plan and execute UX research projects for various features and live ops for Candy Crush Soda Saga, on different stages of the game development. In the early stages, you’ll be working with the team to understand and define the audience. In more advanced phases, you’ll be supporting the team and UX Designers in the creation of benchmark studies that can help track the pulse of their game's usability and engageability.
• Fieldwork coordination and management for different research techniques: Participant recruiting, research question formulation, moderation guide and briefings creation, interview conduction, data synthesis, report presentations…
• Organize off- site research activities, search for third- party research companies, work together with them on delivering high quality research findings, deliver insights to the teams.
• Deliver compelling insights to the product and design groups.
• Advocate research findings to diverse audiences through written reports and oral presentations, all the way up to executive leadership.
• Evangelize new and exciting research activities throughout teams.
• Develop and innovate on current King’s user research practices.
• Communicate with other UX Researchers across King to share learnings and best practices.
• Contribute to company- wide research strategy.
• Maintain and innovate on research data storage and sharing formats.
• Work closely with Data Scientists on data triangulation.

Skills to create Thrills

• Worked in a research role for at least 3 years (5+ for senior roles)
• Relevant bachelor's (psychology, human computer interaction, anthropology, information science, human factors, or related field). Advanced degree preferred.
• Passionate about gaming and gamers
• Passionate about user research as well as "know how" of current trends
• Willingness to innovate and go "off script" to help teams with challenging constraints
• Demonstrated experience helping organizations improve their research methods
• Excellent interpersonal communication (both written and verbal)
• Excellent organizational and analytical skills
• A broad range of extensive knowledge in the areas of research design, qualitative and quantitative methods applied in a business environment
• Proven ability to translate findings into actionable product improvements
• Experience partnering with business and data science specialists for learning exchange
• Portfolio must illustrate strong examples of research work (along with impact) and be easily available for review

Bonus Points

• Experience working on mobile titles
• Knowledge of, and an interest in free- to- play best- practice

Let's deliver the best

There's never been a better time to join us. We're dreaming bigger and can see a world of possibilities ahead. At King we play as a team, helping each other have impact on a massive scale. A shared love for our craft and our players means that together we'll delight billions of people, and redefine the world of games again and again.

Making the world playful

When it comes to interactive mobile entertainment, we're pretty proud to be number one. We bring moments of magic to hundreds of millions everyday through games like Candy Crush Saga and Farm Heroes Saga. We take the art and science of gaming to the next level through our curiosity for the unexplored, passion for games, respect for each other and love for our players - and we’re not afraid to have fun along the way.

Apply Now

Want to join our Kingdom?

You can find more information on our culture, values and benefits, including relocation packages at jobs.king.com. And we will be happy to tell you more about the role and about us.

You should submit your application in English.