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Edgeware is looking to strengthen our project delivery and support organization with a new Senior System Engineer to serve new and existing customers mainly in eastern Europe, but also across the globe.

We are looking for a skilled Senior System Engineer that enjoys customer interaction and that is challenged by troubleshooting complex environments. Experience from the TV / Media business is a benefit, but not a must.

We offer the possibility to join a market leading company and to work together with a really great team of colleagues.

TASKS:

- Day-to-day service and support of Edgeware customers and partners globally as a member of the EMEA Operations team.
- Give customers advice on how to use the Edgeware system, provide troubleshooting support, corrective actions and root cause analysis.
- Close cooperation with R&D and Solution Architects to find solutions and solve customer issues.
- Actively contribute to our Customer satisfaction!
- Project work, i.e. installation, integration and testing.
- Occasional travel to customer sites.

QUALIFICATIONS:

- University degree in Computer Science or Engineering/equivalent experience
- Based in EU
- At least 3 years relevant work experience.
- Fluent in English (additional languages are a plus).
- Good analytic ability and problem-solving capabilities.
- Outgoing personality with a customer focus and can do attitude.
- Self-going and a wish to learn new skills.
- Comfortable with the Linux operating system IP network design and operation.

Preferred additional qualifications:

- Streaming technologies, such as RTSP, HTTP, HLS, DASH, and MSS.
- Fundamentals of media codecs, formats, transport and container protocols, such as MPEG-2, H.264/AVC, AAC, AC3, MP4, TS, and DRM systems.
- Scripting languages, such as Python.
- Database technologies, such as MySQL.
- Able to interpret network traces such Wireshark and/or TCP dump.
- Experience with production deployments of SaaS using Google Cloud/AWS/Azure.
- Knowledge how to scale systems vertically and horizontally.

Edgeware supplies operators and content providers with systems to deliver modern TV services over the Internet at a huge scale. Edgeware’s unique technology provides an outstanding viewing experience that allows its customers to retain control of their content. Edgeware has more than 200 customers and is headquartered in Stockholm, Sweden, with staff across Europe, Asia and the Americas. For more information, please visit http://www.edgeware.tv

Detta är en jobbannons med titeln "Senior System Engineer EMEA" hos företaget Edgeware AB (publ) och publicerades på webbjobb.io den 17 november 2020 klockan 09:33.

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