Product UX Designer, Customer Domain

It is a great time to be in Digital Experience Design at IKEA!

Guided by our motivation to create a better everyday life for the many people, we are driving human-centered-design into all areas of the organization to put the customer and coworker at the center of everything we do.

Our ambition is to create the best-in-class digital experience for customers and coworkers alike, constantly listening and learning from them, creating those experiences with them, iterating and improving in perpetuity. We do not exist without our customers and coworkers and believe that we report to them. Their feedback is our success and our failure.

Five principles guide us

Design puts people first

Design brings confidence to decisions

Design is a catalyst for growth

Design brings ideas to life

Design empowers the many people

We take Design seriously!

Our team is made up of passionate experts in all areas and levels of Digital Experience Design: Product UX Design, Strategic Experience Design, Data Experience Design, Experience Design Research, Emerging Tech Design, Digital Taxonomy, Content Strategy, Experience Writing, Optimization Writing, Inclusive Design, Design Systems, Motion Design, and Design Ops to hold us all together and keep us efficient.

We are building the entire Digital Experience Design organization from scratch and need passionate coworkers to help drive IKEA into the future! Join us to start the journey of a lifetime.

What you’ll be doing day to day

As a Product UX Designer you will work with conceptualising and designing the user experience for millions of people globally.

You will work in a cross-functional team across UX, Product, Data and Engineering, to deliver world-class user experiences.

This is an important role, helping to ensure that the user experience continues to evolve, exceed user expectations and empower the IKEA omni-channel experience.

To succeed in the role, we see that you have experience in many of the following:

Designing innovative, word-class experiences for products on IKEA’s digital touchpoints

Working with user needs, define concepts and turn them into product UX design

Defining strong design rationales and communicating and advocating those decisions to a variety of stakeholders and teams

Take an active part in brainstorming, design sprints, human-centred design workshops and other co-creative design methods to bring the UX and Design strategy to life

Together as a team

At Group Digital, we set the global digital agenda in order to enable IKEA to become the world´s leading multichannel home furnishing company.

We drive the development, provision and operation of our digital products and services using new and existing technology with agile delivery methods. At the same time, we provide a home for digital skills to both develop and extend technical, people and business skills needed to continuous development and growth.

Where our Digital Transformation is allowing us to create new ways we meet and interact with our customers and co-workers, our Digital Experience Design team is responsible for shaping what the future actually looks like. The team has a clear vision: to create everyday digital experiences for the many people through our human-centric methodologies that enable design, inspiration and innovation.

Let’s connect

This role reports to the Head of Product UX – Customer and is located Malmö, Sweden. Our organization has coworkers in Amsterdam, Sweden, Madrid, Shanghai and Philadelphia.

Please note that we don’t handle any applications on mail and in English only.

You might have some questions about the recruitment process and we are more than happy to answer those! Feel free to connect with the recruitment specialist [email protected]