Senior UX writer

About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then, we’ve changed the banking industry forever. And now we’re creating the world’s smooothest shopping experience. We serve over 90 million consumers worldwide, and partner with 200,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world’s leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by +3500 people from 90 nationalities.

Who we’re looking for

We’re looking for an experienced UX writer to help us improve the user journey for our next-generation shopping experience. You will work closely with product managers, engineers and product designers to iterate the full journey on Klarna.com, taking data-driven decisions and keeping the user in focus.

What you will do

• Own the UX writing vision, best practices and execution for building a compelling and clear messaging on Klarna.com
• Test and improve our website by designing UX research experiments in collaboration with other internal stakeholders
• Test and improve our website copy to improve our rankings in Google
• Dig into quantitative and qualitative data to discover opportunities to improve website copy and flows
• Collaborate with UX writers throughout the organization

You should have

• 3+ years experience working in UX writing for digital products, apps or websites
• Experience working with global products
• A great understanding of design process, usability and UX best practices
• Experience with UX research, for example, designing and evaluating experiments, applying learnings to the product experience
• A passion for working in a fast-paced environment together with people from all types of competences – from engineers and UX designers to marketeers and analysts
• A data-driven approach to your work and you aren’t afraid to start over from scratch
• Experience with product design tools is a plus, but not required (Sketch, Abstract, etc.)
• A big plus is if you have experience writing copy optimized for search engines

How to apply:

Send over a CV in English & a portfolio is required to be considered