Senior Cloud Operations Engineer

We are excited to present the opportunity to join a growing global tech company with the goal to become the market leading, true multi-tenant SaaS customer experience intelligence platform!     

About the job 

As a Cloud Operations Engineer you will be the expert on our hosting platform in Azure and AWS, to make sure we have the technology and processes needed to manage our PaaS/IaaS. You should have a passion to automate anything manual.  

Tasks   

• You will work in close cooperation with other internal departments such as Pre-sales, R&D, Service Desk and Technical Consulting as well as directly with our partners
• Lead the technical architecture and technical details of the platform
• Overall management, operations and monitoring of our cloud environment
• You will be instrumental in building a platform to improve delivery standards and efficiency related to our IaaS/PaaS
• You will work closely with the Cloud Operations team located in Stockholm, Sweden as well as in Minneapolis
• You will follow closely how AWS and Azure evolves to enable Calabrio to use the best technology for maximum value to our customers
• You will be one of our experts on Amazon AWS and Microsoft Azure, with a special interest in operations of cloud hosted environments
• You will support the rest of the organization with training and knowledge sharing for existing and new technologies within the different platforms 

About you 

You come from a technical background, have an analytical and problem-solving attitude together with excellent communication skills. You might come from a background of ‘on premise’ operations and want to develop by using your skills in the cloud, or you might already have been a part of building an organization that manages PaaS/IaaS. 

Skills

• Solid work experience in Amazon AWS/MS Azure and IT (10-15 years)
• Experience and understanding of 24x7 operations of mission critical systems
• Powershell, Shell and Python scripting experience or equivalent scripting language
• Solid understanding of Automation and Monitoring in AWS and/or Azure
• A Bachelor of Science Degree in Computer Science/Engineering or equivalent experience