Managed Services Engineer - Sentinel

Would you like to deliver the Sentinel solution & services cloud communication platform with some of the best people in the industry? Do you want to work with a platform that’s already used by 8 out of 10 leading tech giants in the US, with over 40 billion transactions every year? A platform which can reach virtually every mobile phone on the planet in seconds or less? Does scale and complexity excite you?

The essence of the role

In this position, you will be working in a DevOps team responsible for delivering Sentinel solution & services. The position requires the right blend of technical depth, experience and process awareness to handle the day-to-day responsibilities of the solution. The Sentinel Solution is based on A2P traffic emulator and analyser running on Mobile Operator Networks. Server part is Java based and network probes are running on Android OS. DevOps Team consists of Developers and Operations Engineers handling development, operations & maintenance of the end to end solution.

As our new Managed Services Engineer your responsibility will:

• Daily Operation & Maintenance of the Solution
• Contribute to the CI/CD pipeline
• Ensure high availability and service within agreed SLAs
• Ability to engage internal and external customers, develop relationships, and solve problems
• Provide input for process improvements

Normal working hours are weekdays, but the role includes that you are available outside normal office hours in case of major emergencies on systems where your expertise are required.

Who are you?

To excel in the role we believe you have a broad technical understanding and interest and a passion for coding as well as a business mindset. You are well organized and able to handle multiple tasks and priorities. You have strong analytical skills and can be independent while making carefully considered decisions. Sounds like you? If you also have a positive attitude and are comfortable in an ever-changing world it just might be a great fit!

In order to contribute in this role you have:

• At least 4 years of experience from technical roles within the Telecom / IT industry
• Fluency in written and spoken English
• Scripting capabilities

Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. You will ideally be based in our Kalmar office. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day. Get in touch and join us on our journey!

Are you ready? Join us on our journey!

About the recruitment process:

To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process.