Team Lead - Post Sales

Since selling our first timepiece in 2011, Daniel Wellington has evolved into a global phenomenon that has disrupted an entire industry. We are an exciting, vibrant, and innovative brand that challenges old conventions - continuously striving to enrich our customers' style through timeless pieces.

When you join us, you are joining a brand that values entrepreneurship and inspires growth. Together we can achieve our aim of building the world's leading accessory brand. If you would like to contribute, here's how:

One of our development teams, POST SALES, is looking for their Team Lead, someone who can guide and lead the team in their daily work but also can take on some backend development for the team that develops and maintains our applications to assist our customer support, manage returns and repairs, and work with our marketing tools.

Within the Post Sales team we are 5 people working closely together providing tools and services for both our customers but also for our users all around the world. Our tech stack mainly consists of NodeJS and PHP using serverless technologies hosted on AWS.

You will lead the team in their daily work and drive the agile development process within the team, someone the team can bounce ideas off on a daily basis but who also cares about the process and the people. You will also contribute to the development by working with other developers in the team to improve our backend services.

Your responsibilities include, but are not limited to:

• Facilitate and oversee day-to-day operation and ensuring internal team ceremonies are executed
• Set, implement, and continuously improve way of working within the team
• Optimise knowledge sharing within and across teams and strive for an innovative, forward-thinking culture.
• Work together with your manager in re-defining and realising a vision, strategy and plan for the area of responsibility
• Work closely with stakeholders to ensure relevant input is provided for decision-making and planning
• When needed take an active part in the ongoing development in the team.

You should:

• Be able to facilitate technical discussions around design, processes and testing
• Have knowledge of Node.js/javascript development and patterns
• Have knowledge of AWS services
• Have a degree in computer science or similar field
• 
  

It is considered a merit if you:

• Have prior experience in Team Leading or Scrum mastering/Agile coaching
• Understand continuous delivery, test automation and best practices for writing and testing your code.
• First line manager experience, covering one-to-ones and growth talks

THIS IS #LIFEATDW

As a member of the DW team, you are a part of an inclusive and diverse workplace, where we want you to be yourself. You are given the opportunity to make an impact and directly contribute to our success. Along with continuous learning, you will have the chance to work and interact with people from all over the world, and together we create a world-class company. You will spend your days in collaborative and dynamic offices with a highly skilled team, do great work, and have fun while doing so.

Are we ticking your boxes?

ABOUT THE PROCESS

This process will house personality tests as a first step, and case assignment at later stage, to help us break human biases as we believe in giving everyone an equal opportunity. Do your best and hope to see you in the process!

Due to summer holidays it might take a bit longer than usual to get feedback on your application. Our aim is to start the recruitment process by the end of August.