Technical Node Support Engineer

We are looking for a Technical Node Support Engineer to our client in Gothenburg, Sweden.

At the Test department we are responsible for the release of Gateway products as well as the support and maintenance. In addition to this we also work with regression verification of functional and non-functional requirements. We have several teams developing engineering environment tools and infrastructure. We take pride in that we have automated most of the test execution and parts of the analysis of test results, since this enables fast feedback loops to our cross-functional development teams.

We are looking for a service-minded and self-motivated developer who loves in depth troubleshooting and fixing things. The position is within a team who troubleshoots our Node pool of both SSR (physical) and COTS (virtual) nodes, in order to:

• Increase development flow by taking actions to ensure as many operative nodes in the node pool as possible
• Ensure that all nodes in the pool offer consistent behavior when used
• Shorten TR turn-around-times by working closely with other development organizations in Ericsson

About the role and main responsibilities will be to:

• Interact with and support EPG developers with regards to node problems
• Interact with other parts of Ericsson and drive troubleshooting activities, e.g. fault reproduction
• Troubleshoot and recover SSR & COTS test channels

About you

• You are service-minded and like helping people
• You are passionate about troubleshooting in Linux OS environment
• You are self-motivated, show drive and take initiatives
• You have good communication skills that enable you to interact with other parts of Ericsson

Competencies

• In order to succeed is to good to know IP protocols and IP-based routing
• To troubleshoot SW problems in the SSR/COTS nodes you need to know Linux OS and/or Openstack
• To understand our test framework and tools, and to set up your own test channel when reproducing faults, Python or other script languages are used
• You have good communication skills

Minimum Experience Requirements

• BSc level in a technical discipline or the equivalent level of knowledge
• Fluency in English

This is a full-time consultancy position in Gothenburg.