Managed Services IT Security Consultant

Summary:

The Candidate would join an existing and rapidly expanding Managed Services Team, supporting and enhancing customer delivery. The role requires strong communication and organizational skills as well as "hands-on" client issue management, service support, service enhancements and client relations.

Responsibilities

Strategy

Act as key player for Managed Services on client or internal operational issues
Identify opportunities to improve the service and delivery model and work with staff, peers, and management to improve and enhance the services
Support Sales development and incremental sales opportunities as required
Facilitate and support Outpost24 business objectives

Operations

Assimilate and transition new clients
Troubleshoot and resolve issues
Provide complete operational support, detailed analysis and remediation guidance
Manage key clients with a hands-on approach
Communicate regularly with clients to monitor client satisfaction and ensure reliable delivery
Mentor junior team members through issues and major processes, such as implementations and upgrades
Monitor daily operations, support and resolution for regional clients
Ensure that defined processes are followed accurately
Identify issues in existing processes
Report to Management in a clear and accountable manner

Technical

Unix/Linux/Windows experience.
In-depth TCP/IP.
LAN/WAN infrastructures.
Common OS services.
Routers/switches.
Strong knowledge of current firewall, Intrusion Detection System Brands & technologies, and Vulnerability Network Scanners (Nessus, nmap, Hiab/Outscan).
Windows AD authentication.
Knowledge of Samba/AD integration, DNS, server/client configuration.
Preferably the candidate would have some knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).

People

Work closely with a team of security analysts and individually
Mentor less experienced staff in their working day
Participate in the development and on-going refinement, enhancement and continuous process improvement for the services

Requirements

3+ years of experience in Vulnerability Management
3+ years of experience in a management/leadership role
Manage and mentor staff through multiple projects and tasks with changing deadlines
Strong customer service skills and expectation management
Excellent communication skills (verbal and written); good interpersonal skills
Occasional travel to customer sites for planning and review meetings
Familiarity with servers and networks is preferred
Experience with the following is beneficial: server operating systems, servers, networks, vulnerability management software, Disaster Recovery/Business Continuity

About the positions

Competitive Salary
Certification and continued skill development
High-performing, international environment
Full time job
Location: Karlskrona, Sweden

How to apply

If you find the job interesting, please send your Cover letter and CV with a subject "Managed Services IT Security Consultant" to Mikael Lagström at [email protected] before September 30, 2015.

Please visit our website for more information: http://www.outpost24.com.