Software Engineer

Do you share our passion for services that “just work” and would like to work with development in ServiceNow?

Is this your next opportunity?

I am Anton Magnusson, and I am heading one of our Trouble Ticketing units. As a member of my team, you will be developing, maintaining, and operating our on-premises ServiceNow instance that will support our Service Assurance and Service & Support processes locally and globally at Telia.

This role includes, but is not limited to:

• Successfully estimate, plan, and execute stories and tasks within the sprint backlog
• Pick up and update stories assigned to you in Jira as you progress from status New to Complete
• Produce clean, efficient code based on best practices
• Troubleshoot, debug and upgrade existing software
• Recommend and execute improvements
• Create technical documentation for reference and reporting
• Write Unit tests, Performance tests and update test plans

Is this you?

We are on a journey to become the new generation telco, which means that you need to be open-minded and not be afraid of change. And to really enjoy your job here, you need to be forward thinking, customer obsessed and truly understand that the solutions you are creating, ultimately will connect people in society to what matters most to them.

Your personality:

• Forward thinking
• People loving
• Digitally savvy
• Good communicator

Your Experience:

• Experience in ServiceNow development (minimum of 3 years), preferably at least 1 year with on-prem installations
• Development and configuration experience in ITOM, ITSM and Integration hub
• Testing using Automated Testing Framework is a must, and Selenium, Blazemeter, JMeter or any other performance testing tool is desirable
• Deep knowledge of JavaScript, jQuery, AJAX, CSS, REST and HTML is needed
• Experience in working in an agile team and using agile methodologies is very desirable
• Working experience from Prometheus and Grafana is a bonus
• Experience in working in CI/CD pipelines is a bonus
• Knowledge of ITIL and TM Forum Frameworx is a bonus
• University degree in Computer Science or equivalent
• Fluent in English (spoken and written)

It’s more than just a job!

Regardless of the position you are looking for, we will give you the tools and support you need to grow both as a professional and as a person, with us. We can offer you your next big opportunity in a creative, motivating, and welcoming company where everyone can be themselves, with equal access to opportunities. We respect and value the diversity of people. In addition to an attractive and inclusive work environment, we also enable flexibility and offer a wide variety of employee benefits.

What will you find at our home?

We believe that people thrive in a purpose driven and values-oriented culture. Welcome to Telia the home to your next big opportunity. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, it’s our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

Besides, for each employee Telia has additional employee benefits package which includes:

• Health insurance and pension plan
• Various Telia and partners discounts and offers
• Additional vacation days
• Flexibility that enables work-life balance
• Chance to grow both personally and professionally with our internal programs
• Open, relaxed and fun working environment
• 20 000 awesome colleagues across Nordic & Baltics

Interested?

If you fancy joining my team, apply for the job! If you need to know more, e-mail me at [email protected] or connect with me on LinkedIn. Selection is ongoing, so do not hesitate to get in touch.

Information for Lithuanian applicants only:

Local labor legislation requires us to provide a salary range for this position. Please observe that this range only applies for Lithuania-based applicants that are hired in a Lithuanian location. For candidates from other countries, local ranges will apply. The range for this position is: EUR 3463 – 5195.

Welcome to Telia – Home to your next big opportunity!