UX designer - Assortment & Fashion Design Tech

Company Description

We are looking for a UX/Product Designer to join one of our exciting and agile product teams!

In our new product organisation Business Tech, we continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.

We empower creative omni-assortment planning processes that mixes accuracy, availability and profitability into clear, inviting and exciting customer offers in all regions, channels and touchpoints.

Experience Design at H&M Group

At its core, Design is about making things better, and as such, make the world better. At H&M Group, we consider the needs of present and future generations, and are aware that our entire business must be conducted in a way that is economically, socially and environmentally sustainable. Experience Designers are mission critical as you are tasked with bringing our customers with us by making sure everybody feels welcomed, included and empowered on this journey.

H&M Group has a proud history of design, style and brands reaching millions of customers. And our Experience Designers are tasked with translating this history into beautiful, welcoming and modern digital experiences our customers love. Read more about Experiende Design here: Welcome to the Experience Design Domain @ H&M Group (office.com)

What you will do

You will join the domain called “Assortment & Product Development” working with internal applications. We shape applications to build, plan and quantify the assortment to reach maximum selling potential, as well as making the assortment consist of the best products for the customer. A great opportunity to be close to our core business and really make an impact! You will collaborate with stakeholders across the business impacting product decisions across all brands within the H&M Group, with your design craft, empathy and customer-focused mindset. You will also;

• Research user behaviors, validate concepts with end users and turn insights into value-adding products and services
• Contribute to visionary work and idea generation
• Visualize and prototype design concepts at varying levels of fidelity, from paper and wireframes to interactive digital prototypes
• Collaborate with Visual Designers, Developers, Product Owners, Business Analysts and other stakeholders
• Facilitate creative workshops and collaborative sessions with multi-disciplinary teams
• Develop and refine user-centered design processes and best practices

Your Mindset & Skills

We believe you an excellent researcher and have the ability to really understand users. You know how to support the product teams and coach them into a more design driven way of working. We also believe you have;

• 4+ years of experience with delivering great Product Design
• Experience of coaching and mentoring junior designers
• Passionate about understanding the users’ needs, motivations, behaviors and are able to translate them into actionable deliverables
• Excellent communicator with solid analytical thinking and problem-solving capability - you love to simplify the complex
• Engaged, open minded and ambitious team player willing to share and learn

Finally, we believe you have an online portfolio, or a PDF that you can share with us that simple shows who you are as a designer and work that you have done.

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.

We are on an exciting journey to create experiences our customers love today, tomorrow and in the future. Changes in customer behaviour and rapid technological development are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers effective, efficient and most of all, delightful experiences by joining customer insights, technology expertise and our proud brand history. We believe the best ideas evolve when great minds with different perspectives get together. We’re all on the same team in a global environment and we learn from each other. There are endless opportunities to grow – your development is all up to you!