Full Stack Software Engineer - Customer Domain

Company Description

The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. During 2020, we will continue our agile transformation to further advance our ability to continuously surprise and delight our customers and accelerate our business – by releasing the power of people, data and technology. With focus on the customer and our strong values, we explore new ways to innovate and develop products that make a meaningful and sustainable impact all over the world, and we want you to take a leading role in the transformation.

We explore new ways of working, have a customer-focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.

Join the exciting journey that we in our product team In-Store - Customer Care are on! We are striving to transform and enable an awesome service experience to our customers that visit our stores around the world. There shall not be one single question that our amazing store staff will not be able to respond to in order to enable a smooth shopping experience to our customers. Our first mission is to bring the customer 360 view through mobile apps into the hands of our store staff to allow a personalized service as well as closing the gap between the online and store service experience. The more omni services we offer our customers, the more advanced capabilities we want to empower our store staff with. We want every customer to leave with a smile as well as support our stores to drive omni sales and customer satisfaction!

Job Description

As a Full Stack Developer, you are expected to take part in all phases of the software development lifecycle, design, development, test, release and maintenance and translate business needs into working software. This is achieved through continuous attention to technical excellence and good design, with extensive use of automation

You would be responsible for the cloud strategy of the product and architecture, development and deployment of the development, setting the development guidelines and creating a robust and scalable framework for the product and area.

Qualifications

You will oversee the software engineers in the Customer Care product area and manage their expectations. You would be their staff responsible and help them with their development, growth, training and other staff responsibilities.

You will also be a part of a small cross-functional and cross-competent team with great opportunity to impact a big organization. You will be responsible for the design, development and architecture of the cloud backend solution of the inStore Care product. The product has the potential to reach all of the store customers of H&M and also push H&M to a world of Omni sales and a better customer service in stores.

Responsibilities

• Having a total of 10-13 years experience in full stack development
• Experience of 2-3 years in leading and managing a team of 10-15 people. Experience in people management and leading a team of high performing fullstack, Frontend or backend engineers.
• Strong coding skills in JAVA, Sprigboot or Javascript based technologies.
• Backend development experience with JAVA, Sprintboot or NodeJS
• Front end development experience with Reactjs development (including Redux), AngularJS, jQuery, Typescript, NodeJS, HTML5, CSS3 etc.
• Experienced in Azure DevOps and/or pipeline setups
• Experience and knowledge of API design and REST architecture
• Experience in Cloud based developments, containerization, SaaS, PaaS etc. and other cloud native features. Experience with Azure is a plus.
• Experienced in agile software development practices (automated testing, mob/pair programming, CI/CD etc.)
• Beneficial to have experience with customer facing sites, ideally retail and ecommerce. Ideal if there’s experience with large enterprises and high-volume solutions.

Just like everyone within the H&M group, we believe you are a social, open, communicative, sales-minded, and ambitious team player full of drive and optimism.

And your skills include:

• People Management and leadership
• Must be a self-starter and proactive individual.
• Team player, open-minded and solution-driven
• Constant improvement - Dare to fail and learn from failures
• Straight forward and interpleural spirit
• Translate product strategy and requirement into suitable, maintainable, scalable and secure solutions
• Capability to take ownership on activities, support our customers development, required mix of skills, competence and experience to meet business needs

Additional Information

At H&M we have a strong, value-driven culture characterized by believing in people, teamwork, and an entrepreneurial spirit. Here you can be yourself and develop. You will be part of an important project at H&M Group with significant opportunities to influence and make a difference. With the right mindset and ambition, you’ll find plenty of room to grow. We welcome your application regardless of gender, age, gender expressions, sexual orientation, disabilities, religious beliefs, origin, or background.

If this sounds exciting to you, come join the journey and build the future with us!

This is a full-time position. For any questions about the recruitment process, please contact Zoran Pesic at [email protected]