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About the role

We are looking for a skilled and creative UX Designer to help us shape the user and customer experience of the Volvo Penta Brand. Volvo Penta is on a transformational journey towards a more customer centric way of working to enable seamless digital experiences and service offerings. Our Digital & IT department need to strengthen and grow our digital teams with a person who wants to make a difference by researching human needs and define how we can create great digital experiences throughout the customer journey. The first target customer for you will be the dealer community.


In this role, you will be located in the Gothenburg Lundby Campus and join the Volvo Penta Digital & IT department. You will be part of a team with ambitious people with diverse skills-sets who work with enabling the digital transformation at Volvo Penta. You will be part of cross functional collaboration with digital product teams and other UI/UX designers across the organization.


Your role will mainly work in the early phases of the design process, closely together with our customers and users. Some of the main tasks will be to plan and do research activities such as interviews, learn about the user needs and use the insights to visualize digital experiences, that solves their problems. You’ll also work with creating wireframes to communicate and present concepts to decision makers and our digital teams.


Responsibilities:

  • To perform user research activities
  • To analyze user insights and define user’s needs
  • To communicate needs and digital concepts
  • To create sketches & low-high fidelity prototypes for:

Decision making

Learning and testing (to get more customer insights)

Finding unmet user needs

Explaining new concepts

  • To help defining metrics and goals to continuously improve digital experiences
  • To maintain a holistic overview of our user’s experience

An exciting opportunity for a curious change maker:

We believe that you are a team player with the ability to connect, collaborate and communicate with a broad variety of audiences both internal and external to Volvo Penta. You feel confident in making individual decisions while always having the best interest of the customers and users, to create both customer and business value. As a designer you always use your analytical skills combined with passion for understanding user behavior to solve problems and create valuable experiences.


Your skills:

  • Can communicate fluently in English
  • Have a relevant educational background
  • At least 3 years work experience in the role as UI/UX Designer
  • Hands-on understanding of working with user research
  • Analytical skills, with good ability of translating user needs into design
  • Accustomed to work with user journey mapping
  • Accustomed to work with wireframing and prototyping in e.g., Figma, Sketch or Adobe XD
  • Good communication and presentation skills
  • A team player with ability to make individual decisions
  • You have a basic understanding of coding (HTML, CSS, JavaScript)

Bonus points:

  • Experienced with frontend or backend development
  • Experienced with agile ways of working
  • Skilled in UX writing or copy
  • Have a great interest of new technology and innovation

Curious and have some questions? Contact us!

Call recruiting manager, Magnus Fridner at +46 739 026255


Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.

Detta är en jobbannons med titeln "Digital Designer (UI/UX) shaping the Dealer Experience" hos företaget Volvo Business Services AB och publicerades på webbjobb.io den 18 januari 2022 klockan 11:29.

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