Technical Writer

We’re searching for an experienced technical writer to join our team and help take our customer-focused services to new heights. You have proven experience as a technical writer in the software development industry. Your ability to evaluate and analyse complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

Additionally, the position requires working as a documentation SPoC (Single Point of Contact) towards development teams, product owners, marketing, and support teams. We value that that you are a self-starting individual who enjoys taking responsibility and is constantly on the lookout for improvements in documentation and connected processes.

The technical documentation is written in English.

What you gain from working at Dstny

• A world-class company with a talented team of dedicated R&D resources
• Ample opportunities to learn new and exciting technologies
• Flexible work environment
• Internationally diverse company with a good blend of cultures and people
• Competitive salary and benefits that you will love

What are you going to do?

• Work tightly together with development teams and product owners to update the product documentation for new features
• Enjoy working with SCRUM as a development process
• Be responsible for documentation reviews and standardization that emphasizes quality, user-friendliness, and engaging content
• Work in coordination with the release managers to publish and release documentation on schedule
• Create and deliver periodic localization orders to R&D teams
• Evaluate current content and develop innovative approaches for future improvements
• Our product portfolio includes mobile applications, softphones, platform core (backend), and additional services.
• Develop comprehensive documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

What do you need?

• At least 5 years of experience as a technical writer, in the software development and communications industry
• A good understanding of APIs and API documentation
• A degree in Computer Science or similar
• Experience working in an Agile / DevOps set-up
• Proven ability to handle multiple projects simultaneously
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Have a good overview and keep yourself updated with the available frameworks and tools that help you succeed in your work
• Bonus if you have:
• Experience working with Atlassian Confluence (Server + Cloud) and Scroll K-15t plugins
• Experience working with Adobe Xd (or similar) to create high-quality graphical content
• Experience with Git, Docker, and Jenkins
• Ability to work as a documentation guide for development teams and provide support in documentation issues
• Experience with HTML/CSS/JavaScript and/or other programming languages

Please contact Karin Persson if you have any questions.