Product Specialist

WHY WE WILL LOVE YOU

We are looking for people who are excited to join us in enabling our customers to create a better life at home by innovative digital products based on customer needs and data driven insights!

When you visit our website (IKEA.com) and read about our culture and values it strikes a core with you.

Your profile

• You have 3+ years of experience in Agile Digital Product Development

• You are obsessed about identifying customer problems and needs and you are naturally curious in solving these whilst making a business impact

• You have strong experience and interest in Digital Product Development

• You have experience within e-commerce

• You are obsessed with simplifying the complex, finding the best ways to solve problems here and now

• You are passionate about data and comfortable with analyzing data to validate your decision making

• You have worked within agile development practices and are open to adjust and learn new ways of working

• You are very organized

• You are a team player and put the team before yourself

• You have a strong ability to influence, listen to and collaborate successfully with variety of stakeholders connected to the domain in a complex environment

• You have excellent communication skills and can translate complex information into stories for the right audience when needed

• You are comfortable working in a highly technical environment and curious in learning and understanding topics outside of your practice

• Basic coding knowledge is a plus, as well as a good understanding of IT architecture basics

WHAT YOU'LL BE DOING DAY TO DAY

• Actively research consumers and co-workers’ needs and apply the insights into tactics

• Lead the evaluation and performance of the product(s) in close collaboration with team(s)

• Demonstrate a data informed approach to deliver successful outcomes for customers

• You will work closely with the Product Owner to discover the impact your product can have across channels and customers touchpoints

• You will work closely with the Product Owner to maintain a tangible product strategy for the assigned product(s) and ensure that the delivery of outcomes meets objectives and customer needs

• When needed you will communicate the product strategy and vision for the product(s) to ensure the team(s) is driving the product(s) in the strategic direction

• You will work closely with several countries and ensure collaborative’s relations

• You will align with cross-functional teams within the domain to ensure maximum impact

• You will work closely with product team(s) consisting of product owner, tech lead, software developers, agile coach and UX

• You will participate in the product team’s agile ceremonies and support team by removing blockers when possible

• You will be open to different perspectives being heard and balanced to meet business objectives, collaborating within and outside of the team to ensure togetherness and strong partnership with key stakeholders

TOGETHER AS A TEAM

We are transforming a global iconic brand, which itself is breath-taking, with direct impact on millions of customers visiting us in both stores and via digital touchpoints, all over the world, every day. We have set out to change almost everything and we need to change now!

eRIX and Selling Range are two digital Products, part of the Customer Domain, where we focus on the core information we have and share with our customers on our amazing products. What qualifies and describes each product at a certain moment, the ‘what and how’ we communicate on our iconic and less known products. We are backend products, working hand in hand with front-end teams to create the best APIs for product information that can enable the best shopping experience for our amazing customers. We want to support our customers when they are trying to find the right solution to their needs and dreams.

You will join cross-functional backend product teams where we work closely with other digital product teams and collaborate with the wider IKEA network to achieve our common goals. Within the Customer Domain we have many business areas and channels ranging from the website, apps, digital store experiences and customer engagement.

Please note that there is a preferred candidate for the position.