AMS support specialist
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 240,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
This role belongs to our Nordics subsidiary with a headquarter in Stockholm.
We provide Application support and development services to our customer. The services include coordination with other suppliers as well as making code/configuration changes. The project requires handling of Major as well as minor applications issues. We are looking for resources who have strong technical skills but also good at learning functional skills too.
Your working area & responsibilities
- Experienced in Application services like Enhancements & Maintenance.
- Problem determination, Break/Fix Support – has experience in System configuration or customizations and Unit Testing.
- Coordination with Product Managers and Vendors on Requirements gathering, Functional design elaboration, testing and validation.
- Stakeholder Management - Client, vendors and/or IT partners.
- Change Management and Knowledge Management.
- Previous experience in operational support services.
- Good communication and analytical skills.
- Knowledge in JIRA, Azure Dev Ops
- Knowledge in Energy/Utilities Domain
- SQL/Oracle Database knowledge.
- Programing knowledge - .NET, java, html
Applications from people with disabilities with appropriate suitability are explicitly welcome.
At Wipro, we endeavor to provide a formidable platform for professionals who will be our change agents – catalysts who are torchbearers of our fortitude to excel and redefine the limits of technology to make our clients successful. Our hiring team focuses on the recruitment of talented professionals in the industry. If you are experienced in the pursuit of excellence in IT, and looking for challenging opportunities to actualize your fire within, look no further. A career at Wipro offers just that and a lot more.