Developer (104762)

What does your future look like?

We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity. Ericsson is a world leader in the rapidly changing environment of communications technology - providing equipment, software and services to enable transformation through mobility.

Headquartered in Stockholm, Sweden, Ericsson is a publically listed company with more than 115,000 employees

More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what's next in information, communications and telecommunications (ICT).

A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.

Come and discover what makes YOU + ERICSSON a powerful combination

Position Summary

Within SA OSS/BSS, BL Revenue Manager, NSI Sweden unit is looking for experienced employees that are interested in working with NSI deployment and support activities in our Revenue Manager (RM) solution. We are seeking people with a genuine interest in providing high quality technical support for our customers. You need to be service minded, able to travel and always keep the customers interest in mind.

Responsibilities & Tasks

As a NSI Solution Engineer you will be expected to:

As one in the team, support in Lead/Key customer projects in deployment of RM solution Engineering (installation, integration, configuration) as well as Solution Service

Support and contribute in FFI/FNI and DVA´s Project

Be able to educate our customers and our fellow colleagues within Ericsson on the technical aspects of the RM Solution and BSS Portfolio

Bring back customer feedback on our product portfolio to our internal stakeholders (Product Management, Sales and DU)

This work requires that you are able to travel around 50% of your time, team worker, self-driven and service minded since the quality of our work has a direct impact on the customer satisfaction.

The main responsibility of this job is the Revenue Manager (RM) deployment, service and system technical support for the above areas. The support and troubleshooting activities are mainly focused on solution level and inter-working between the different solution components.

Position Qualifications

Core Competences:
-Bachelor degree in engineering/telecommunication or equivalent
-High Customer and Business Understanding
-Competence and experiences in Data Base (Oracle, Cassandra)
-Have a broad knowledge of the BSS Solutions and the inter-working between the different nodes/components
-Very good working knowledge of database concepts, data load, Oracle and/or Cassandra
-Preferably previous competence in working with CSR and TR handling and that you are familiar with the different tools (SMS, Metis) that are used in the support and maintenance chain

Please apply as soon as possible. We are working continously with the selection process. Application end date: March 9th.

Please apply via the following link:
https://performancemanager12.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=104762&company=Ericsson&username=&st=D3BC64744EFF4A4A7A4E4228E51C036A993ED50C