Well known bank seeks IT-Technician

Presentation

On behalf of our customer we are now seeking a Control Center Operator for their Control Center. The Control Center is a first line support function, with a continuous monitoring and operation services 24/7/365. They support applications and all IT platforms.

Arbetsuppgifter

The team consists of 18 operators working in six shift teams on a shift schedule 24/7/365. You are responsible to handle all tasks within Control Centre services:

- Monitor both application and infrastructure events
- Identify, isolate and resolve alarms
- Register incidents and assign to applicable groups
- Request fulfilment (workorders in SRM) such as batch orders, urgent access, production deploy
- Restore of files

Utbildning/erfarenhet

Being part of the team you contribute to continuous improvement both internally and in the cooperation with other teams. The position involves stakeholder and vendor contact, both in Swedish and in English.

- Experience from working with Mainframe, eg. IWS and JCL knowledge.
- Knowledge of or willing to learn one or several of SEB IT platforms (eg Windows, Unix/Linux, Mainframe, iSeries, Network, Storage).
- Good experience from having customer contact
- Good communication skills in Swedish and English
- Good ability to learn

To be successful in this position you need to be service minded and have good social skills. You have the ability to multi-task and to prioritize and complete tasks, also in situations with time pressure and conflicting demands.

Förmåner

We take good care of our consultants and we offer social activities, as well as help in planning your future career. Your consultant manager is well experienced from your field, and knows how to get the most out of your assignment.

As a Poolia employee, you are included in the requirements concerning agreements on terms of employment by Unionen. Moreover, you get a grant for working out at your choice of place. You are also covered by a health insurance.

Företagsbeskrivning

The IT industry is dynamic and constantly changing, we know that at Poolia. We value your skills and personal qualities when we hire you. As a consultant you are given the opportunity to work with varying roles of attractive employers.

We specialize in getting the right person in the right place. We also know the importance of innovation in the IT industry so we can provide solutions for you as a consultant as well as our customers.

Sluttext

Please apply by registering your CV here on our website. Click on the "Ansök" button to the right. It is our recommendation that you register as much information as possible and that you attach a complete CV-document. Please check that your correct e-mail address is registered.

Poolia is a registered staffing agency, meaning that we comply with the requirements set by Bemanningsföretagen - the Swedish Association of Staffing Agencies.

Language

en-GB