Digital solutions development manager Tikkurila

Do you want to develop a more seamless customer experience with digital marketing? We are now looking for you who enjoy digital marketing and international project management. As development manager of digital solutions at Tikkurila you will work in a global organisation on a strategic and operational level with costumer target groups B2C and B2B.

Job description
We are now looking for the right person to join the global Digital team at Tikkurila, who are responsible for the group´s digital capability and solution development. The team work with a variety of tasks covering many brands and customer groups. The digital team is part of Brand management and Business portfolio organisation.

As a part of the Digital team you will work with the current main markets of Tikkurila as well as future export markets. Your main task will be developing engaging customer experiences across digital touchpoints. It will include B2C and B2B clients from within the industry, as well as other professionals and retailers. You will define, implement, further develop and optimise the customer experiences as a portfolio of digital solutions. You will also act as a product owner of the tools/platforms used as part of capability development responsibility (Cumulus and InRiver PIM)

The task includes

• Convert strategy into executable plans, driving execution and deployment to markets.
• Drive user experience (UX) and service design (together with Brand team) and its implementation.
• Manage and further develop and optimize the digital experience for target group based on customer behaviour, customer experience quality, solution performance vs KPIs and local needs.
• Support local teams in localizing, deploying and operating developed solutions and experiences.
• Develop working processes and best practice for product data and digital asset management.
• Make sure product data management capability covers the needs of the product portfolio, all functions and different output channels.
• Support digital, brand and local teams to deploy, utilise and share best practices.
• Act as product owner for the key tools in the capability area (Cumulus, inRiver PIM)

You may also be responsible for more strategic plans such as defining the vision and direction for the capability area and customer experience.

Who are you?
You have worked within marketing 5-10 years. You have experience with digital marketing and a relevant education in marketing or technical field.

You have experience from:

• developing and managing digital services and solutions with focus on customer experience.
• B2B digital services and solutions.
• an international environment with many stakeholders.
• project management within marketing and digital development.

Preferably you also have:

• worked with digital asset management solutions as a key user, process owner or product owner
• identified new business opportunities, and made development based on consumer research, behavioural data and customer journey mapping.
• demonstrated experience in developing processes, best practices and successfully establishing and deploying them in practice.

About Tikkurila
The Digital development team is currently a team of 3, located at the headquarter in Finland. This position is based in the Swedish office in Stockholm in Hammarby sjöstad.

Tikkurila has over 150 years of experience of providing consumers and professionals with user-friendly and environmentally sustainable solutions for protection and painting. We strive to be the leading paint company in the Nordic countries, Russia and Eastern Europe. In Sweden, where we are the market leader, we have around 300 employees and an annual turnover of over one billion. Our portfolio includes popular brands like Alcro, Beckers and Tikkurila. Tikkurila wants to inspire people to bring color into your life.

Interested?
If you have any questions about this position you are welcome to contact the responsible recruitment consultant at TNG, Johanna Hellman. As we interview candidates continuously we kindly ask you to register your application as soon as possible.

About TNG IT Digital

TNG Digital specializes in staffing and recruitment in digital development and support & operation. Among our partners are some of Sweden´s most attractive employers. We are part of the TNG Group, the new generation of staffing and recruitment. By which we mean that we think and work in new ways. By constantly challenge and look beyond the obvious, we find the sharpest workforce and contribute to a sustainable labour market.