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We are looking for an Application Technician to join us, one of Sweden's largest Business Intelligence departments, where you have a key role in improving Cognos in a large BI solution.

As an Application technician you will be a part of our BI Operation team and be responsible for our Cognos solution from an operational perspective. With our architect and development you'll be part of a production team that develop and maintain the application and platform solution. You will not only perform system administration, implementations and upgrades but also be a technical adviser and support our monitor and surveillance offshore team. Along with the teams both onsite and offshore you'll constantly work on improving and maintaining high quality operational delivery of our high priority systems.

BI Operations is operating H&M's Data Warehouse platforms which are mainly used by the Sales Controllers, Merchandisers, Area Controllers and other functions within the selling and buying organizations for follow up the business of the entire H&M as well as in the local markets. The Data Warehouse solutions are one of the most important and critical systems at H&M.

This is an opportunity for you to join a highly skilled and ambitious team in an expansive International environment. In your role you will collaborate within an extensive network ranging from our BI department to other systems and Infrastructure solutions. We are passionate about problem solving, analyzing and to keep a strong focus on constant improvement of the service and team delivery and we think you have the same mindset.

Your responsibilities

The job as an Application Technician at H&M IT comes with a lot of responsibility and fun. Some of the main responsibility is below tasks.

- Proactive work against IBM-Cognos
- Knowledge and proactive work in Windows/Cognos environment
- Capacity planning
- Work according to Incident/Problem/Change Process (ITIL)
- Continuously improve the application operation tasks
- Improved Maintenance (i.e. monitor, disaster recovery, manual routines etc)

Your skills

Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism. And your skills include:

- Cognos knowledge
- Operation surveillance experience of business critical systems in an enterprise (complex and distributed) environment with high availability requirements
- Microsoft Windows Server 2012 Troubleshooting
- Incident Process and Change process (ITIL)
- Ability to plan ones work and to work independently
- Communicative, positive and above all Service Minded
- Work pro-actively

Desirable additional skills:

- SQL, Netezza, Informatica knowledge and Data warehouse solutions.

Sounds interesting? Here's your chance for a career out of the ordinary!

The position is full time and located in Marievik, Stockholm. For questions and more information contact Roger Jacobsson, Operational Area responsible or Tony Warfvinge, Group Manager at 08-7965500.

Send your CV and Personal Letter no later than 30th of October.

Detta är en jobbannons med titeln "Application Technician to Operation BI" hos företaget H&m it-avdelning och publicerades på webbjobb.io den 7 oktober 2016 klockan 10:32.

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