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We are currently recruiting IT engineers for the service and support department in our corporate office in Stockholm.

About RaySearch
RaySearch is a world leader in the field of advanced software for radiation therapy. Our solutions are used successfully in over 2500 clinics in more than 65 countries. Our expertise is on the cutting edge in the fight against cancer.

The position is based at our modern head office in central Stockholm and entitles permanent work. RaySearch offers excellent staff benefits, opportunities for flexible working hours and a stimulating agile environment.

About the Service Department
The service department at RaySearch Laboratories is taking care of installations, training and support to our customers in Europe. We also act as support to the service departments of our existing and future subsidiaries and distributors in America, Europe and Asia.

Offer
We are looking for a person to work in the service department with the primary responsibility for dealing with technical issues for customers and potential customers. This will involve planning, implementation and support of the RayStation product and the IT environment where it is hosted for accurate product evaluation and clinical operation. This means direct contact with our customers in Europe and other regions both at the clinics and remotely. In addition to the role of supporting customers you will actively be involved in various projects and from an IT infrastructure point of view, play a vital role in the future development of RayStation.

Qualifications
- Experience of customer support, including Direct customer communications written and verbal
- Customer deployment experience
- Experience in MS SQL databases (install, configure, maintain), preferred 2012
- Windows 7, Windows 8, Windows Server 2008 and 2012 (troubleshooting, Active Directory)
- Citrix deployments and support, preferred XenApp/XenDesktop
- Familiarity with XML

Personal profile
To be successful in this position you should be: adaptable, practical, precise, logical, self-sufficient, hard-working, quick-thinking, positive, enthusiastic, humorous, polite, driven and social.

Apply to
You are welcome to send your application including CV and personal letter to [email protected], marked as "IT Engineer-Service" in the heading. The selection and interviewing process will be ongoing.

Detta är en jobbannons med titeln "IT Engineer - Service Department" hos företaget Raysearch laboratories ab (publ) och publicerades på webbjobb.io den 4 november 2014 klockan 14:26.

Hur du söker jobbet

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