Webbjobb.io använder cookies för att hjälpa oss göra webbplatsen bättre. Genom att surfa vidare godkänner du lagringen av dessa. Läs mer om cookies.
Webbjobb.io använder cookies för att hjälpa oss göra webbplatsen bättre. Genom att surfa vidare godkänner du lagringen av dessa. Läs mer om cookies.
- Notera att ansökningsdagen för den här annonsen kan ha passerat. Läs annonsen noggrant innan du går vidare med din ansökan.
We are looking for a Support Engineer to join our Product Support team. You will be providing guidance and support for our customers. Also, as one of the first members of this new function, you will help define many of the processes and participate in the growth and curation of our customer help center and internal knowledge base.
You master clear communication and building relationships with your customers • Able to empathize with customers in a genuine way that lets them know you care about their issues • Curious and can ask the right questions • Able to plan, organize, and prioritize work • Proficient in both spoken and written English
Your skills and experience: At least 1 year experience in a technical Customer Service role • Technically minded and interest in learning (or existing knowledge of) networking, P2P, video streaming, live video • Knowledge of HTML, XML, JavaScript or CSS is a plus
Hive Streaming provides software-based network solutions for media distribution and performance analysis. The company’s video streaming and analytics solutions are used daily by some of the world’s largest and innovative enterprises seeking to maximize the quality of experience of video with minimal network impact.
The company is based in Stockholm, Sweden, with offices in Germany and in the USA.
Hur du söker jobbet
Ansökan sker via e-post till [email protected].