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Mission
The mission of this position is to actively participate in the global roll out of act! and contribute to the development and delivery of change management in the organization as a whole that is now possible thanks to the act! project.

act! is aimed at driving structural development in customer centers by aligning all common processes and by building a common backbone system . The objective is to increase customer and employee satisfaction, lower operational costs, increase transparency and efficiency of process and system.

Job description
This role will contribute to the successful deployment of SAP and to implement the required changes to business practices in all CC’s. The key responsibilities and activity areas:

·Evaluate request for changes from new roll-outs to the template, prepare business process specification and benefit calculations
·Execute UAT (user acceptance test) of new developments required for local changes
·Guide and train the users to embrace the changes and new features enabled with SAP
·Assist the CC’s in creation and delivery of a Business change Plan for sustainable and improved execution of logistical processes as designed in the act! template
·To be on site when support is needed in a pre-roll out phase and/or in hyper care mode
·Together with the act! Logistics project team assure that the project is delivered on time and that the agreed milestones are kept.
·Sell and promote the solution towards the users
·Create a "willingness to change" atmosphere with the BKU’s in the pilot countries and Make sure that the BKU’s are prepared for the go-live

This role administratively reports to the MRS Global Supply Chain Development Manager but operationally you work closely together with the Act project team. You will support the Act roll-out to MR customer centers in a dedicated region.

Knowledge
- Good understanding/knowledge of logistics ERP systems with hands on knowledge of SAP but knowledge of BPCS and Scala is an advantage.
- Know the Atlas Copco/MR structure
- Know The Way We Do Things
- Fluent both spoken and written in English. Other languages may be an advantage.
- You are PC literate: Good knowledge of excel, powerpoint, word

Experience requirements
-Experience in Implementation of continuous improvement and change management programs
-Experience in Customer Center logistical, sales and operational processes
- Experience in project management
-Experience of working in a multicultural environment is considered a plus

Educational requirements
University degree in Business Administration, Logistics, Marketing or Engineering, or equivalent experience required.
Personality requirements
For this mission, we need a person, with:
- Excellent communication skills, which have an impact on others
- Be able to drive change and motivate other organizations parts the organization to embrace this change
- Strong intercultural sensitivity and how to approach people in different cultural environments
- High customer focus and service orientation
- Ability and motivation to work independently
- Excellent presentation skills
- Strong leadership skills, able to work in a team at all levels
- Result oriented with a self-motivating personality
- Ability to work in a (virtual) global team
- Eager to learn
Country and city description
Sweden / Örebro

Additional information
Extensive global travel will be required of this role, you will spent a lot of time on site with the companies in the going live Cluster you are assigned to.

Mining and Rock Excavation Service is a division within Atlas Copco’s Mining and Rock Excavation Technique business area. It provides a complete range of services with the aim of maximizing customers’ productivity. The division focuses on spare parts supply, professional service, support solutions and training. It has distribution centers in China, Sweden and the United States, and is based in Sweden.

Detta är en jobbannons med titeln "Act! Business Process Expert - MR Logistics Roll-Out, Atlas Copco" hos företaget Atlas Copco Rock Drills AB och publicerades på webbjobb.io den 19 juni 2017 klockan 00:00.

Hur du söker jobbet

Ansökan sker via e-post till [email protected]. Vänligen använd rubriken/referensen "Business Process Expert".

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