UX Analyst

Imagine yourself working with some of the sharpest and most creative brains in
the transport and infrastructure industry, developing cutting-edge technologies and sustainable transport solutions that will change the future of society.
Imagine yourself working in a company that really believes that people are its
driving force, fostering a culture of energy, passion and respect for the individual.
Imagine yourself working for the Volvo Group, a global leader in sustainable
transport solutions with about 100,000 employees, production in 19 countries and sales in about 190 countries. A place where your voice is heard and your ideas matter. Together we move the world.

We are looking for:
A UX analyst with passion for user needs and interaction design, providing support both to the customer and the IT organization with focus on business and user driven new development and enhancements of IT solutions. You need to be passionate about UX and willing to take on the challenge of being a UX ambassador within the company. Being determined and having courage to drive the area forward are key areas in this position. If you also have experience in the mobile and/or visual design areas it is a plus.

Title
UX Analyst/Business Analyst

Position

You will work in a project or delivery team, where global complexity and business innovation are part of your daily work. You will have a home base together with colleagues working in the same field as you, where you share knowledge and experiences.
Our flexible organization gives you a golden opportunity to take part of different projects over time where you develop a good understanding of the business goals and stakeholder and end user needs. Together we will plan for your professional development and we are focusing on continuous development and you will find a lot of training and assignment opportunities within Volvo Group IT.

Tasks would include:
You will have a key role in our IT projects and deliveries where you will work with web, client and mobile applications. As UX Analyst you will be involved in a lot of different activities: end user studies, modeling and design ideation and end-user evaluation in order to create business value. To succeed in this role you need to have an agile mindset and way of working.
•Plan and perform end-user study using eg. observation, interview, surveys or other quantitative research methods
•Document end-user needs using UX methods such as; personas and user journey
•Identify and document user flow using for example story boards
•Create interactive mock-ups and wireframes in order to visualize user needs
•Shape interaction design based on user needs, human factors, heuristics and global standards
•Plan and perform end-user evaluation on mock-ups
•Working agile with methods such as Design Thinking
•Coordinate and communicate user needs in a multi-disciplinary team
•Share knowledge and participate in different communities

Education
Interaction design, Cognitive science and Human-Computer interaction, Master of Science in Business Administration

Travel
Possibility for travel

For further information, please contact:
Hiring Managers:
Anette Gillström Consultant manager Shared IT Services, +46 31 3233445
Damir Kunalic Consultant manager Shared IT Services, +46 31 3229654
HR Business partner: Karin Hårdstedt, HR Business Partner, +46 31 3238633

Union Representatives:
Akademikerna – Peter Månsson, phone +46 31 3220684
Unionen – Jonas Ljungdahl, phone +46 31 3224985

Personal Profile
•Enthusiasm for UX
•Strong communication skills
•Well-developed interpersonal skills
•A good team player
•Courage & integrity
•Perseverance
•Self-development & learning on the fly
•Strategic thinking

Overall Requirements
•Valid work-permit for applied country, if not a citizen
•Excellent spoken and written English (additional languages are given merit)

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

Volvo Group IT manages the Group’s overall IT strategies and plans and has the end-to-end responsibility for all development, delivery, support of IT solution and services for the Volvo Group.

We are more than 6000 people based in 36 countries working in a completely global organization. We are a team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.