IT Operations Specialist - Application Admin

We are staffing company, currently looking for a IT Operations Specialist - Application Admin for a leading bank. For this position you must have ITIL v3 Foundation Certification.

Workplace: Gdynia, Poland

The selected candidate will be a part of Credit Process Delivery Team, with prime aim to support the development team in their day-to-day tasks pertaining to Application Operations, Incident and Problem Management & Root Cause Analysis as 2nd line function.

--Support and work closely with Group IT and Delivery Factory in Technical matters in accordance with compliance

--Event Management - Be proactive for application monitoring, evaluating and working with improving application performance and stability

--Capacity Management - Maintain cost-effective technical landscape for services within the SLAs

Assist developers in analysing data in production, running scripts etc.
--Perform Post-deployment verifications to ensure service availability.
--Building a run book, i.e. establishing a solid structure / ways of working / knowledge base for our services from an operational standpoint that can be utilized over time.

Technical Requirements:
Experience from working with Incident Management and Problem Management following ITIL in large IT-organizations ·

A structured approach, used to documenting solutions and building knowledge bases

Experience from working with application monitoring / application performance ·

Well versed with Application operations / 2nd line ·

Experience from relevant components within the technology stack - Java, JVM, Virtual Servers, SQL-databases, Windows etc.

Other Requirements:
Excellent communication skills and fluency in English