Software developer with client contact

Software Skills is a recruitment company that works with the best companies in Gothenburg. With extensive background and expertise in IT, we match awesome developers, testers and managers with exciting roles at big and small companies, product companies as well as consulting companies.

With our help and tests you have the chance to show the right company what You can bring to the table!

We are now looking for a sociable software developer on behalf of a large product company in central Gothenburg.

We seek a curious and energetic person, holding a Master´s degree in Computer Science or equivalent, with previous exposure to programming languages and a background in linux.

:: Job description ::

In this role you will become the bridge between developers and clients. You will be technically responsible for 1-3 customers using our complex software solutions, and will support their IT and software development departments solving incidents, assist with release upgrades and deployments, proactively suggest technical improvements, and maintain good customer relationships.

:: In this role you will ::

- Deliver advanced technical support for our crew scheduling products for appointed clients, according to the maintenance agreement or Service Level Agreement

- Assist the client´s in-house support & administration team with the daily management of the product.

- Manage the client and their expectations of the support role that we provide.

- Assist the client with knowledge injections and problem solving.

- Act as internal customer on behalf of the clients; monitoring and emphasizing that issues regarded as important by the client are being dealt with.

- Collect and monitor client requirements for new product versions.

:: Desired skills ::

We desire a candidate with strong analytical skills, good communication skills and a good technical foundation. You have a particular interest in technical problem solving and have experience within software development either from work or projects during your education.

Prior experience from, or knowledge of Python and Oracle is an advantage as well as experience from customer relations or support. Skills with databases, Linux or Unix and software development is also considered as a plus.

Is this the role for you? Apply by following the link below!

We hope to hear from you.

Any questions about the position? Please contact the recruiter, Hanna Johansson on 0739-867 861 or [email protected]