Game User Research Moderator - UX Research

We are EA—the world’s largest video game publisher. You’re probably familiar with many of our titles— Star Wars Battlefront, Battlefield, FIFA, The Sims, and Need for Speed to name a few. But maybe you don’t know how we’re committed to creating games for every platform—from social to mobile to console—to give our consumers that anytime, anywhere access they demand. What does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

We are looking for user researcher moderators who have a passion for understanding and evaluating the gaming experience. Are you driven and excited at the prospect of being part of highly skilled and advanced team shaping the future of EA games? Are you passionate for research and digital entertainment, and want to development fun and innovative user experiences? The user research moderator works alongside User Experience Researchers to plan, execute, analyze, and report strategic research to help ensure players from all walks of life enjoy all of EA’s entertainment products to their fullest potential.

Key responsibilities:

Conduct user research studies for new entertainment products and established video game franchises, leveraging a multitude of qualitative and quantitative methods (observation, interviews, journals, video ethnography, surveys, lab studies, instrumentation, etc.)
Work closely with UX Researchers to understand franchise research goals and objectives
Gather actionable data from a wide variety of research methods such as lab studies, surveys, and telemetry, as well as support data analysis
Facilitate studies set up and tear down
Manage and communicate with participants in a professional and consistent manner in line with established research moderating practices
Support generation of new methodologies that will pertain to each product’s unique gameplay and sensibility

Qualifications:
Excellent written and oral communication skills including presenting to large groups of individuals
Must have teamwork skills and be a team player
Must be able to work autonomously
Experience in the game development, consumer, or entertainment software industry is highly desirable
Experience in game or level design is highly desirable
Statistical experience and data modeling highly desirable
Flexibility to work evening or weekend for conducting sessions as needed
A passion for gaming

What’s in it for you? Glad you asked!
Although we enjoy working hard, we respect and value our employees’ personal lives. A good work-life balance is something we practice and maintain even during high-intensity periods.

Apply online with a combined CV and introduction letter in English.

We look forward to receiving your application!

Don’t Just Play It – Create It!’

Qualifications:

Candidates should ideally have a bachelor degree in experimental psychology, cognitive sciences, HCI, human factors, or a related field, or equivalent industry experience
0 to 2 years’ experience in research design
Familiarity in a wide range of qualitative and quantitative methodologies which may include but not limited to; questionnaire development, survey research, card sorting, think aloud, cognitive walkthroughs, heuristics, usability testing, eye tracking and biometric analysis

We take care of our staff and have done so during our steady growth over the last decade. We offer our employees 10 EA games per year, massage every three weeks, a variety of sports activities and health care allowance. We have a collective bargain agreement with Unionen and Sveriges Ingenjörer and also provide our employees’ with occupational pension.