At Digital River, we are always looking for passionate and talented people. Join us, and let us see where we can go together. Listed as Fortune 100's Top Growing Companies in the United States, we offer great career opportunities and so much more!
We are headquartered in Minneapolis with offices around the world and more than 1200 employees. Our Stockholm office has around 60 employees. For more information visit our web sites: http://www.digitalriverpayments.com or http://www.digitalriver.com or follow our twitterfeed @digitalriverpay
Textilgatan 31, 120 30 Stockholm, Sweden |
The Application Specialist is responsible for deploying, monitoring, troubleshooting and supporting all applications within the payments platform.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Management may modify, change, or add to the duties of this description at any time without notice. Other duties or tasks may be assigned as required.
Monitor, troubleshoot and support applications both in the production and the acceptance environment.
Deploy new applications and verify the functionality both in the production and the acceptance environment.
Provide technical support around the payments platform to other departments.
Communicate with banks and partners as necessary for the payment service to operate satisfactorily.
On a scheduled basis, handle on-call. On call incudes responsibility for the 24/7 availability of the platform out of office hours, to make sure critical services are always delivered.
Participate in internal projects to supply requirements from an operational perspective.
Apply the defined support processes for all support errands.
Contribute to developing and improving the payment services, the support processes and the overall client satisfaction.
Secondary Duties and Responsibilities
Training of new team members
Contribute to developing and improving the System Operations department and the company as a whole.
The Application Specialist reports directly to the Manager of System Operations.
Bachelor?s degree or equivalent university education within relevant area.
Knowledge of and experience from working with Linux/UNIX environments.
Data communication and networks
Databases and SQL
Programming and scripting.
Knowledge of and experience from working with Microsoft Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook).
Verbal and written English is required
Verbal and written Swedish are preferred
Other language skills such as Spanish or Portuguese
Excellent ability to handle different tasks simultaneously and being flexible while continuing to deliver high-quality results.
Excellent ability to work in an organized, structured and accurate way.
Excellent ability to work independently as well as in teams.
.We drive client growth through our global commerce expertise.
Respect, integrity, customer centricity, innovation, global perspective and accountability