Solution Designers Operation Tools Team

Are you ready for new exciting challenges? We are looking for 2 Solution Designers to our Development- and Operations Tools team (called DOT) within service area Shared Systems. One Solution Designer will be focusing on the Design/Build and Configure area and one within Requirement, Test and Validation area.

Shared Systems delivers services to both business and the IT-department, including collaboration solutions, budget solutions, IT service-and asset management solutions as well as development tools solutions.

As a Solution Designer in the DOT team you act as a SPOC towards our customers and users, towards our partner TCS and towards our Product Suppliers. You are responsible for customer dialogue and requirement work. As a solution Designer you will work close to the business to translate business demands to solution requirements. It’s important that you understand the H&M landscape and integration between tools and solution design.

As a Solution Designer you perform pre-studies, POCs and prototypes bases on the customers and their team’s needs, analyses and high-level design.

You need to be a communicative person as you will be in contact with suppliers and stakeholders. We believe that changes and development thrives you and that you like to follow what’s happening in the area/tools roadmap and in the market. You have a strategic mind with ability to have a helicopter view. We also think you like to work in a high paced environment in collaboration with others. Among that we think that you have an analytic mindset and you live the H&M values.

H&M is an exciting place for an IT career! H&M expansion is long-term and is taking place through several brands - we grow both online and with new stores. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world’s largest fashion retailers we can offer you endless career opportunities.

Your responsibilities

The Solution Designer role at H&M comes with a lot of responsibility – and lots of fun.

Your to do-list and your responsibilities includes:

Responsible for Customer Dialogue and Requirement work
Work close with business to translate business demands to solution requirements
Understand our users/team’s problems
Know how our products can be used in an optimal way (.NET, JAVA, SAP)
Escalation point towards TCS (Quality, Time, requirements, budget follow up and Steering)
Understand H&M: s landscape and integration between tools and solution design
Prototyping based on teams/divisions
Order and requirement towards TCS
Drive, order and follow on decided tool upgrades and improvements
Quality assurance and Verify solutions
Secure that H&M policys and architectural and security guidelines are followed
Follow what is happening in the Tools area/the Tools road map and in the market
Perform pre-studies, POCs, prototypes, analyses and high level design
Contact person for product suppliers

We believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism.

And your skills include:

Excellent communication skills, both orally and written, in English
Experience and knowledge of JAVA and .NET
Experience of DevOps
Experience of Agile way of working such as Scrum, Kanban
Experience of working with Vendors
Able to have a helicopter wiew but also see details

For the Solution Design role within the Requirement, Test and Validation area you should have experience from:

Working as a designer (min 1-2 years)
Worked with requirements (min 1-2 years)
Working as a tester (min 2-3 years)

For the Solution Design role within Design/Build and Configure area you should have experience from:

Working as a tester/developer (minimum 2-3 years)
Working as a designer (1-2 years)

The IT department is an important part of the company’s business and carries out operations, software development and maintenance of the company’s systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers “Fashion and quality at the best price in a sustainable way”. The IT-department is located in Stockholm and Borås and conducts business virtually all over the globe. The H&M group includes in addition to H&M the brands H&M Home, COS, & Other Stories, Monki, Weekday, Cheap Monday and ARKET. As an IT-department, we work with all brands.

Keywords: Solution Designer, DOT