User Researcher / User Experience Designer

Job description

The future belongs to those who are empowered by a great idea and have the ability to carry it out. At Volvo Cars our mission is clear: "To be the world's most progressive and desired premium car company and to make people's life less complicated". We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people on-board. People that want to make a difference and create the next generation Volvo cars in a global, dynamic and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future.

Volvo Cars is on an ambitious journey to re-define the customer experience in automotive with a human centric design approach. To strengthen our expertise within the development of Volvo cars products and services, we are looking for User Researcher / User Experience Designer to our Gothenburg office. The section DUX Development Centre, is responsible for User Experience (UX) and User Interface (UI) design and development of vehicles and services. We are organized in three teams with employees both in Gothenburg and in Copenhagen.

In this role you are an expert in how to find and visualize what our user wants and who they are, in collaboration with product owners, product planning and development teams. You will be a part of a team that define and explore the user journey and identify user needs, analysis of usage of our products and identify innovation opportunities. You will be working in an agile development environment where you will act as an evangelist for user centred design and user business value. Conduct research in our markets globally and use a variety of qualitative and a subset of quantitative methods.

We believe that if you want to work with the most talented UX and UI specialists within automotive industry then Volvo Cars, and more specifically DUX Development Centre, is the place for you to become a valued team member within this exciting area.

Main responsibilities:
* Conduct and lead user research activities
* Identify user business value and innovation opportunities.
* Communicate and visualize user needs and behaviours
* Facilitate collaboration activities.
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Competencies we are looking for:
* Minimum Master’s Degree or equivalent in cognitive science, user experience or equivalent.
* 5-7 years of documented experience within the described area.
* Knowledge of how to apply design thinking in big organizations.
* Documented high level communication skills and presentation techniques
* Documented work within design ethnography is meritorious.
* International work experience is meritorious.
* Entrepreneurial work experience is meritorious.

Personal qualities suitable for the role
* A good sense of humor, communicative and a great team player.
* A strive for future development and challenges.
* Driven and self-motivated.
* A go to person with a highly professional mind set.

Recruitment Information

Location for this position is onsite in Gothenburg, Sweden from where we expect you are able to work with adequate working permits. Working proficiency in the English language, speech and writing, is a requirement. Combined with the same skills in the Swedish language is considered a merit. We apply a continuous selection process so we recommend that you submit your application in English as soon as possible. Please contact hiring manager Daniel Jungegård if you have any questions about the position: [email protected] or senior recruiter Mikael Dewrang [email protected] regarding the recruiting process.