Professional Services Architect Tradeshift/IBX Group AB

Team with one or more Professional Services Engagement Managers to make multiple simultaneous enterprise customer implementations successful
Own the setup, configuration, integration (interface mapping,connectivity and connectors), testing (i.e., SIT and UAT support), migration and troubleshooting of the customer solution
Support the Professional Services Engagement Manager in designing the best possible technical solution for the customer
Consult with customers’ IT resources on how to best integrate their ERP with Tradeshift
Support the Professional Service Engagement Manager and Customer Success Manager in delivering technical demos and trainings for internal/external useInterface with customer team members in Procurement, Finance, IT, and Shared ServicesTeam with Product, Customer Service Engineering, and Support to identify and resolve blockers
Own and participate in customer facing meetings
Contribute to the development of Delivery’s methodology, knowledge base, and tools

Optimally you have a Master's degree in Business or Computer Science
1-4 years experience doing software implementations for external customers as part of a consulting or software company
Skilled, efficient, resourceful and tenacious problem solver of technical issues
Effectively communicates on technical topics with technical and non-technical people
Driven to make customers successful, regardless of challenges or obstacles
Has a clear interest in, and acumen with, technology
High energy; thrives in complex, challenging and sometimes stressful situations
Demonstrates creative problem solving abilities
Demonstrates ability to learn new technologies and business requirements
Ability to travel 2-3 days per month
XML and File Transfer Protocols
Nice to have: ERP integration or implementation, ETL/interface mapping, SQL, ANSI X12, and/or EDIFACT experience and/or EDI knowledge, skills in json/JavaScript

Tradeshift is a cloud platform that connects buyers, suppliers, and all their processes in one place. Our vision is to connect every business in the world with one solution that evolves as business needs change. Our core apps help companies choose business partners, buy and sell goods & services, and collaborate at every step along the way. Since 2010 we have connected 500,000+ companies across 190 countries.

At Tradeshift, we believe a flat structure and politics-free environment is vital to empowering our people to make their own decisions. Our global team spans over 30 nationalities, which brings refreshingly diverse perspectives to our products and services. From hackathons and team camps, to weekly in-house yoga and trips to the local pub, we know how to balance our professionalism with play. Tradeshift is headquartered in San Francisco with offices in Copenhagen, London, Suzhou, Tokyo and Paris.