We are looking for a Senior Product Designer to join our Design System team to work on patterns across all our brands touching millions of customers. If you are a natural communicator with a strong user-centric design foundation, a strong holistic system design mentality and approach, and experienced design craft capabilities - this can be your next challenge!   

Experience Design at H&M Group  

At its core, Design is about making things better, and as such, make the world better. At H&M Group, we consider the needs of present and future generations, and are aware that our entire business must be conducted in a way that is economically, socially and environmentally sustainable. Experience Designers are mission critical as you are tasked with bringing our customers with us by making sure everybody feels welcomed, included and empowered on this journey.  

H&M Group has a proud history of design, style and brands reaching millions of customers. Our Experience Designers are tasked with translating this history into beautiful, welcoming and modern digital experiences our customers love.  

You will be joining a rapidly growing and diverse team of talented and passionate Experience Designers. You will also collaborate with stakeholders across the business impacting product decisions across H&M, COS, Arket, Weekday, Monki and more, with your design craft, empathy and customer-focused mindset.  

Responsibilities   

As a key contributor to our Design System team, you champion a system design mindset and methodology with the aim to create scalable user experience patterns that is the foundation for creating coherent and professional user experiences that our customers simply love across all our brands. 

Other important parts of the role are:  

• Collaborate with Product Designers, Brand Designers, Product Teams and other stakeholders and contribute to holistic roadmap with an Agile methodology and mindset.  

• Research user behaviors, validate concepts with end users and turn insights into value-adding products and services.  

• Lead visionary work and idea generation at a cross-product level.  

• Visualize and prototype design concepts at varying levels of fidelity, from paper and wireframes to interactive digital prototypes, for mobile apps and web.  

• Take existing design- and interface best practices and modernise and modify them to suit the needs of our customers and our brands.  

• Balance the more emotional brand-specific design patterns with transactional and more brand-generic design aspects.  

• Be the voice and advocate of the customer, constantly up to date with the latest trends, design possibilities and thinking within digital product design.  

• Facilitate creative workshops and collaborative sessions with multi-disciplinary teams.  

Your profile  

To succeed in the role, you are passionate about understanding the users’ needs, motivations, behaviors and are able to translate them into actionable, scalable deliverables.  We also want you to have:  

• 5+ years of proven track record delivering simple, complete and lovable end-to-end user experiences with a strong customer empathy mindset.  

• Excellent communicator able to articulate design rationale with solid analytical thinking and problem-solving capability - you love to simplify the complex. 

• Experience from working on Design System, Pattern Libraries and UI Guidelines   

• Strong conceptual thinker who understands not just design execution, but the business aspects of the products as well.  

• Systems-level design thinker infused with solid knowledge of design standards, processes, industry best practice, and trends.  

• Passionate about understanding the users’ needs, motivations, behaviors and are able to translate them into actionable deliverables. 

• Engaged, open minded and ambitious team player willing to share and learn.  

Personal skills 

We think you are a strong and empathetic experience designer with a real passion for the people who will be the users of your work. You have a great way of communicating simple concepts to people of all seniorities and experiences and bring them with you on a journey. And to feel home at H&M, we believe that you are open minded, engaged and an ambitious team player willing to share and learn.   

Practical info  

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you feel that the role is a good match with your background and ambition, please apply with CV and portfolio.

Please expect some delays in our answers, due to summer vacation, we plan to get back to you in week 32. If you have any questions about the role or recruitment, please contact [email protected]

 We are on an exciting journey to create experiences our customers love today, tomorrow and in the future. Changes in customer behaviour and rapid technological development are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers effective, efficient and most of all, delightful experiences by joining customer insights, technology expertise and our proud brand history. We believe the best ideas evolve when great minds with different perspectives get together. We’re all on the same team in a global environment and we learn from each other. There are endless opportunities to grow – your development is all up to you!