Global CRM Manager

Are you a social, open-minded person who likes to help people to become really efficient in their daily work?

Sectra’s sales support team is growing and we are looking for a new colleague who is passionate about technology and eager to work with advanced and complex IT systems. At Sectra, you will be given challenges and meet colleagues who will help you develop – both professionally and personally. As a global CRM Manager, you will be part of our global sales support and marketing department in Linköping.

You will be responsible for our CRM system, Dynamics; primarily for work and development related to sales. In addition to Dynamics, you will also be responsible for the content and quality of our procurement management and response tool, Qvidian.

This is a full-time position located at our head office in Linköping.

In this position, you will:

Further develop and improve use of the Dynamics tools, mainly with respect to sales but also keeping an eye on the overall picture for the entire organization, and take part in the efforts to make the most of the opportunities available.
Provide internal service and user support and ensure that system users receive assistance and are able to carry out their day-to-day work easily and smoothly.
Provide guidance to and assist management in reporting sales figures and other relevant data that is important to the entire organization.
Further develop and design solutions for the processes defined in our tools.
Manage/lead internal CRM improvement projects in collaboration with internal IT and external partners
Undergo training in, and monitor trends related to, Dynamics as a platform.
Be actively involved in the management of price lists and products in our systems, as well as take part in and lead the design of new configurations.
Develop training programs and provide training in how to use the system.
Lead and manage work related to proposed changes in the areas for which you are responsible.

For this position, the following requirements apply:

A master’s degree in engineering or science.
Fluency in English and Swedish.
Responsible with good communication skills.
You must be comfortable working in teams and have a strong drive to achieve your goals.
You must have a flexible mindset and be able to adapt to the current circumstances.
Tech-savvy with an understanding of how data-based systems function.
Service-minded and helpful - you should be perceived as being accessible. People should feel comfortable asking you questions and you should feel a sense of responsibility to respond, “Just call me anytime.”
Interested in teaching.
Ability to say no and ask why - this is very important when too many demands are made.
Social and good at teaching and explaining things.
Ability to work independently, but also enjoy meeting new people. A drive to help solve problems and support success.

Asset

Most of all, we are looking for an open, passionate person who shares our values, is a true team player and will enjoy working with the rest of us at Sectra.

In addition, we consider it an asset if you also:

Speak more languages than those required above.
Have interests besides school/work, such as sports, sports leader, music, horseback riding, singing or flying (if you happen to have a pilot’s license, you can fly to our customers in our own Sectra airplane) or anything else that makes you stand out from the crowd.
Have experience of other cultures.
Ability to write Javascript is a plus.

Please make sure to attach your CV, cover letter and grades from both university and gymnasium/upper-secondary school in your application.

Contact Hiring Manager

If you have any questions about this job, please contact:

Nadina Gurdic, deparment manager presales and marketing, Sectra Imaging IT Solutions AB

E-mail:[email protected] Phone: +46 70 384 07 10

Read more about working at Sectra here.

Our goal is for the right candidate to start this position in as soon as possible.