UX Researcher

Company Description

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.

You will be a part of R&D, reporting to Director Software Engineering.

Sounds interesting? Join us on our journey!

Job Description

As a UX Researcher at IFS, you will have great responsibility and a lot of freedom. We want to ensure that IFS Aurena, the user experience for the most recent IFS products including framework and a suite of business applications, is even more usable, enjoyable and fit-for-purpose.

You’ll need to gain a holistic understanding of user behaviors, needs, challenges and motivations through different research methods.

This includes

• defining the practice of research at IFS and conducting research using best-practice qualitative and quantitative methods including app tracking and elements of product intelligence
• autonomous planning, conducting and analyzing of different research activities
• educating, inspiring and motivating product teams and stakeholders through insight presentations and alike
• working closely with teams to plan, facilitate and assist with research and user testing
• working closely with designers, developers and product managers to define experiment hypotheses and support in research and experiment design
• consolidating research findings into concise, accessible, digestible and actionable reports to be shared with our product teams
• contributing to company-wide research initiatives and explore new directions for the company

Qualifications

You are an inquisitive user researcher with extensive experience, preferably working with complex digital products.

You have professional experience conducting and leading research and applied experience with a variety of qualitative or quantitative research methodologies, including when and how to apply them during the product development process. You have also worked with data analytics tools like Pendo, Google Analytics, Amplitude, WalkMe or similar, and know how to integrate data analysis into the design process.

You will be part of a great team that is just beginning its journey towards the amazing UX. We hope that you are a good team player who can navigate your way with other stakeholders and have a solid understanding of the design process as a whole.

Not a requirement, but you’ll stand out from the crowd if you have an experience from

• enterprise software solutions area
• agile teams and software development

Additional Information

Location for the position can be flexible.

For further information, please contact

Natalia Boestad, Director Software Engineering, +46 (0) 733 45 38 54

Interviews and selections are being made continuously. If you are interested, apply as soon as possible, no later than 30 November.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.