Technical Writer

Digpro är en stor innovatör inom geografisk IT och även marknadsledande i Skandinavien. Vi tillhandahåller lösningar för el, telekom, gas, fjärrvärme, vatten samt stat och kommuner - i själva verket alla organisationer som bygger och underhåller olika sorters nät. Vi är fler än 100 anställda på tre olika kontor, där alla arbetar på ett unikt sätt för att göra geografiska data och kartsystem mer flexibla och effektiva.

The Digpro mission is to be the compass for smart society infrastructure and to support our customers in their aim to maximize the knowledge and control of their network. To succeed in this mission an understanding of the customer needs and experience of the tools we develop is crucial. Our belief that diversity inspires innovation guides us in our development routines as well as in our recruitment process. Our values bring us together and help us in our efforts to contribute to stronger and more durable utilities and societies in the future.

We are searching for a Technical writer to join our team at Digpro’s headquarters in Stockholm. We’re expanding to new markets and investing more than ever in our products – we need your help to succeed.

About the job

As a technical writer at Digpro, you work with technical user guides for our GIS applications. The work includes collecting, producing and packaging our technical user guides. As a technical writer, you will be an important part in our work with development and delivery of new GIS functionality to our Swedish and foreign customers, with the end user in focus.

The tasks also include producing and packaging training materials for the various courses that we arrange for our customers.

As a technical writer at Digpro, we see that you can work independently, but also close to developers and product owners as a member of our development teams. You will have close contact with our experts in each area and learn a lot about the product and the industry along the way.

It is becoming more and more important to develop help in the right format. In the role, you will work actively with the future of technical documentation.

What you’ll do

• Build, maintain and deliver product documentation in multiple languages
• Design content that is informative, concise and easy to use for our end customers
• Create clear, understandable and easy to use training material for trainers and end-customers
• Work inside our teams with developers, UX-designer, consultants and product managers
• Maintain, organize, standardize and update existing documentation
• Partake in product development projects
• Improve our way of working with documentation to meet changing customer demands

Who you are

• Relevant education in media, IT or communication (from university or vocational courses)
• Previous work experience as a technical writer (preferred)
• Knowledge and experience in CMS tools
• An excellent communicator and fluent in English and Swedish
• A team player, willing to share information and expertise with other team members
• User-centric, someone who knows how to translate technical solutions into user friendly, easy to use guides.
• Enthusiastic; you like to stay up to date with the latest trends regarding documentation and are interested in growing in the role
• Have a feeling for good documentation design
• Meticulous and structured
• A strong individual contributor with a natural ability to build relationships

WHAT WE OFFER

At Digpro, you will get the opportunity to build a meaningful career with meaningful products. No matter your role, you will be a part of a highly professional and welcoming team. We are an established tech company with a startup spirit. What does this mean? Well, we have a lot in common with tech startups: we love complex programming, we play ping-pong during breaks, and we all help shape our company culture as it evolves. But we also offer something extra you don’t always find at startups - stability. Our processes are in place, experienced colleagues are at hand when you need advice, and we all appreciate a good traditional Swedish “fika”.

The office is located in Stockholm, Kungsholmen. Due to the current situation, most of our employees currently work from home.

Please attach both CV and cover letter to your application. Last date to apply: February 15

Interviews will be conducted on a rolling basis.

Start date: as soon as possible