Infrastructure Systems Engineer working with Cloud

Would you like to develop a cloud communication platform with some of the best people in the industry? Do you want to work with a platform that’s already used by 8 out of 10 leading tech giants in the US, with over 40 billion transactions every year? A platform which can reach virtually every mobile phone on the planet in seconds or less?

We are looking for an Infrastructure Systems Engineer that will help ensure that our products run effectively so that our clients can receive maximum value from Sinch’s products and services.

The essence of the role

Sinch is looking for an Infrastructure Systems Engineer to strengthen our Cloud Infrastructure team in Messaging. Our mission is to develop, automate, maintain and operate our cloud infrastructure and adapt to ever-changing business requirements, assist our development and support teams while focusing on continuous delivery of service.

Our mission is to maintain and meet the requirement changes in our Enterprise division. You will maintain and develop our AWS and virtual infrastructure in general. We have also made the decision to add Azure, so this is a great time to join if you are keen to work with Azure as well. We make sure we have an updated, secure and reliable infrastructure.

You will be involved in and drive improvements in our scaling multi-cloud environment and make sure that we design environments that align with best practices, business requirements, high availability, security and customer interest. At the core, you will be hands-on with AWS and Azure and align with other stakeholders within and outside the team. You will be a key player in delivering world-class services to our customers.

Today the team handles virtual servers, database-clusters and Kubernetes clusters for both our production and internal platforms.

We are on an exciting journey towards multi-cloud and we need you with strong DevOps interest and passion for AWS and Azure on board with us!

As our new Cloud Infrastructure Engineer you will be responsible for:

• Handling the Messaging platform from an infrastructure and operational perspective
• Setting up infrastructure as code together with the engineering teams
• Driving and contributing to architectural discussions and decisions
• Configuration and deployment
• Troubleshooting
• Monitor performance and scaling
• Automation and scripting
• 24/7 on call (on a rotating schedule), being responsible for acting on and coordinating incidents

Who are you?

As our new Infrastructure Systems Engineer you will be working in a collaborative environment where everyone can learn from each other, and being on call you can always count on support from your colleagues. That said, you enjoy working in a cooperative and cross-functional environment and are generous in providing support and sharing knowledge with your colleagues.

You have a general understanding of infrastructure and especially AWS and Azure, and you understand and can talk to engineers and developers. Maybe you are a system administrator feeling eager to work more with cloud engineering? Your responsibility and complexity of assignments will depend on your past experience and future ambitions.

To succeed in this role, you need a developer mindset and enjoy working with operations and making sure everything is running as it is supposed to. We do not expect you to work with full-scale coding, however, you find it exciting to automate in order to be proactive - since you already know; stability and accessibility have never been as important.

In order to contribute to this role, we believe you are good at:

• A minimum of 5 years of work experience in systems administration
• Experience with AWS and/or Azure
• Experience with Linux Administration
• Experience with Kubernetes
• Passion for infrastructure as code, we use Puppet and Terraform
• Fluency in English

It’s a big plus!

You’ll stand out from the crowd if you have:

• Experience with monitoring tools, such as Prometheus
• Experience with Elasticsearch and/or Kafka
• Broad knowledge on Microsoft Azure

Want to work towards multi-cloud and adapt to our ever-changing business requirements?

Join us on our journey!

About the recruitment process:

To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process.