IT Support Technician

We help job seekers and employers find each other.

TakenJob's primary goal is to build a bridge between you and qualified candidates.

We do this by finding the right match between companies and job seekers. In this way, we help companies grow and become more successful and we help job seekers find the right job and achieve their dreams.

We are seeking an IT Support Technician that is passionate about technical support and troubleshooting.

Key Responsibilities Include

• Be the first- and second-line support for all IT issues
• Answer and resolve IT issues
• Install and repair computers
• Troubleshoot hard- and software
• Administration/Support of Microsoft 365 environment and related support systems
• Documenting solutions and creating guides to improve and simplify the work for the IT team

Who are you?

This is a challenging role with a steep learning curve. In order to be successful in this role you have to be curious and always want to learn new things! You love IT and problem solving.

We see that you have the following in order to be successful in this role:

• 2-3 years of relevant working experience from a similar role
• Good knowledge of Windows and macOS operating systems
• Good knowledge of Microsoft 365 Administration
• Experience of working in Azure and Microsoft Active Directory
• Good knowledge of troubleshooting hardware issues and changing computer components
• Experience in support for Android/iOS devices
• Fluency in written and spoken English

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