ServiceNow developer – Service Portal at H&M Group

Job Description

Do you want to bring the power of automation and Self-Service Portal together and enable your future colleagues to create even more value for our customers? Then this is the opportunity for you to join us as our new ServiceNow Developer!

In the Service Portal & Request Automation team we offer all users the opportunity to have orderable services in the Self-Service Portal, with a focus on customer value and efficiency. We both improve and develop new and existing services to provide an effortless automated Self-Service, all on the ServiceNow platform.

Responsibilities

As a ServiceNow Developer you will build and enhance functions in the platform, focusing on creating a smooth and automated process for all over our colleagues globally. In this role you will have a variety of tasks, working closely together with your team to create the best experience possible and at the same time explore the vision of future functions in the ServiceNow platform. Furthermore, you will:

• Build the best possible solutions that fulfils user needs as well as meets functional, compliance and quality requirements for H&M Group
• Translate business needs into working services, requirement, design, development, test, release and maintenance
• Based on priorities perform daily tasks and incidents in parallel with new development

Who are you?

We believe you have experience working in ServiceNow, maybe you have a micro certification in Flow Designer or Service Portal Fundamentals. You have excellent communications skills and the ability to understand and analyze complex information and share it in effective and powerful ways to colleagues, users and management. You have previous experience working agile and can take responsibility, work proactively and continuously transform customer needs into workable solutions. We also believe that you:

• Are ServiceNow Certified System Administrator
• Have scripting knowledge, 2+ years’ experience of following languages
• JavaScript
• AngularJS
• HTML + SCSS
• Have experience working with APIs

Request Management on the Now Platform

It is also qualifying if you worked with UX design, ServiceNow CAD, ITSM, ITIL, Integration Hub fundamentals, Automated Test Framework fundamentals or Service Portal Advanced

Who are we?

H&M Group is a family of brands with the desire to make great design available to everyone in a sustainable and circular way. Rapid technological development is transforming the fashion retail industry. We are seizing this opportunity to not only challenge ourselves, but the whole industry with the aim to be the most impactful ecosystem.

We operate on a large scale across 74 markets. From AI to data-driven business development, user experience to engineering, we turn business challenges into innovative tech solutions – making H&M Group a global leader in combining tech, fashion, and design. 

What we offer!

Besides the obvious perks such as staff discount card, flexible work life, learning communities, wellness benefits, parental benefits etc. you are joining a unique value driven culture, a large tech network and community where you can be yourself. There are endless opportunities to experiment and grow in any direction that you want and when you grow, we grow. Being a major player gives us countless opportunities to make a real impact and shape the future.

Additional information

This is a fulltime position with placement in Stockholm, Sweden. We will review and interview on-going so please apply as soon as possible. Due to summer holidays there might be a delay in the process If you have any questions about the recruitment process, please contact Talent Acquisition Partner at [email protected]