Digital taxonomy leader

WHO YOU ARE

• You’re a student of human behavior who is endlessly fascinated by what motivates people and how they interact with digital products and services.

• You’re a seasoned information scientist with experience mapping characteristics, identifying new and established naming strategies to facilitate customer and business needs, and streamlining large-scale operational systems. You love diving into complex challenges and making incremental and comprehensive improvements.

• You understand human-centered design principles and agile delivery methods and are comfortable leading and partnering on teams that incorporate both these ways of working.

• You’re a team player who enjoys connecting with others in order to uncover pain points and help solve for them. You’re also a self-starter who embraces ambiguity — you’re happy to dig into a problem, identify and prioritize issues, then bring others along in helping you conceive and deliver solutions.

• And finally, you’re a flexible optimist who thrives on change, is comfortable speaking your mind, loves to influence people and processes, and always looks for the win!

WHAT YOU'LL BE DOING DAY TO DAY

As a Digital Taxonomy Leader, you’ll help bring the unique IKEA brand to life for billions of digital customers around the world. You’ll lead complex projects and collaborate across Ingka and Inter-IKEA systems to deliver successful outcomes for our coworkers and customers. You’ll partner with other digital content experts to drive strategies and approaches, and support the broader Group Digital organization, working within a highly collaborative environment including coworkers from Digital Experience, Product, Engineering, Data and Business teams.

Here’s a sampling of expectations for your role as a Digital Taxonomy Leader:

• Research and benchmark retail best practices, set up digital taxonomy strategies and continuously validate and improve our systems.

• Lead all digital taxonomy initiatives within our cross-functional teams: collect inputs from leadership, internal and external content producers and customers; communicate priorities and strategies to stakeholders; and manage resources to help execute the work seamlessly and efficiently.

• Lead and own education plans for internal teams, helping to socialize human-centered taxonomy approaches and best practices throughout the organization.

• Contribute to and continuously iterate content strategy toolkits, approaches and strategies to provide consistency across disconnected teams and projects to ensure integrated priorities and outcomes.

• Lead and partner with other Digital Content Centre of Expertise team members to produce and maintain digital content audits to continuously improve the quality of our content.

• Bring new ideas to life and infuse a sense of play into our digital taxonomy approach. Drive and lead brainstorming, human-centered content workshops, and other co-creative design methods to bring out the best in our talents and efforts.

TOGETHER AS A TEAM

At Group Digital, we set the global digital agenda to transform IKEA into the world´s leading multichannel home furnishing company. While our current Digital Transformation is allowing us to create new ways to meet and interact with our customers and co-workers, our Digital Experience Design team is responsible for shaping what the future looks like. We are advocates for equality, diversity and inclusion in everything we do. The team has a clear vision: to create everyday digital experiences for the many people through our human-centric methodologies that enable design, inspiration and innovation.

Five principles guide us:

• Design puts people first

• Design brings confidence to decisions

• Design is a catalyst for growth

• Design brings ideas to life

• Design empowers the many people

We are building the entire Digital Experience Design organization from scratch and need passionate co-workers to help drive IKEA into the future.

Join us to start the journey of a lifetime!

QUESTIONS AND SUPPORT? LET'S CONNECT!

This role reports to the Head of Digital Experience Content. Our team of content strategists and UX writers is based in both Malmö and Amsterdam; this role can be based in either Malmö or Amsterdam. Please note that we don’t handle any applications via mail, and we accept applications only in English.

Questions about the recruitment process? We are more than happy to answer them! Feel free to connect with our recruitment specialist Therese at [email protected]. This ad will close when we find the right candidate, so please apply as soon as possible