CRM Coordinator

Global migration is a 21st-century reality. Whether people are fleeing from something or racing towards an exciting opportunity, following love or seeking new experiences, more and more people are living in different places and in new ways.

We celebrate the power of people coming together. That’s why we connect ambitious people abroad with their families and friends back home so they can support each other, lose less of what was left behind, and lead more enriched lives.

With international calling, mobile top-ups and more, we design products with the needs of modern migrants in mind.

Our ambitious team reflects our international audience. We are a diverse group of people from all over the world that come together every day—and we’re looking for others driven by the same desire - to create meaningful products that bridge cultural and geographic distances.

Location Stockholm, Sweden

Rebtel is looking for a CRM Coordinator  

Do you want to learn and grow in a challenging and multifaceted role? We’re looking for a jack of all trades that will balance creative, social and technical responsibilities. 

The Role

You’d be joining the team (currently a team of one!) responsible for all communication with existing users. Our goal is to ensure users understand our products, our features, our app, our notifications and any promotions we send out. 

You will design and launch marketing campaigns, create and maintain complex automations, coordinate with different teams and analyse data. You won’t be on your own, but you will be working independently and taking responsibility for your own projects. You’ll often be the go-to person for colleagues from other teams. 

The responsibility

• Maintenance and development of onboarding, multiservice and retention automations.
• Creation, coordination, launch and follow-up of commercial campaigns.
• A/B testing different creative approaches to promotions.
• Data analysis & creation and maintenance of dashboards.
• Maintaining the FAQ.
• Modifying HTML for campaign purposes (no previous experience required)

What we seek 

• Clear, concise and accurate written communication in English.
• You can figure out and set up complex systems with many interdependencies. 
• Fast learner. You can learn on your own and ask questions as needed. 
• Detail oriented. You’ll be setting up campaigns that will reach a very large audience, and small mistakes can make a big difference.  
• Comfortable with creating and interpreting graphs.
• Organized - organizing time, tasks, coordinating between people.

Additional appreciated experience

• Additional languages, especially French or Spanish 
• HTML & CSS
• Familiarity with Braze 
• Familiarity with Looker
• SQL
• Experience with troubleshooting/problem solving
• Photoshop

We are Rebtel. People from all around the world, as of now 18 countries and more to come. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.