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Technical Support Engineer Swedish

The company

International technology company in Amsterdam.

Main Tasks

This person will operate as a first interface with many of our client's merchants across the globe, working closely with both the Sales and Account Management teams. The ideal candidate is extremely merchant-focused and highly motivated by team success. Experience in a technology driven company is a definite plus.

. Support: provide Tier 1 support to merchants and provide troubleshooting and technical support via phone, web-based tools and email.

. Consulting: Advise merchants regarding the best implementation practices and also address specific merchants issues.

. Background: solid experience in problem analysis and resolution of software problems.
. Technical: Affinity with internet technologies and knowledge of customer relations technical processes (such as SQL / HTML / Javascript / PHP).
. Creative: Candidate will be innovative, have strong problem solving capabilities and is able to adapt to new processes and procedures quickly while dealing with many varied technical support requests.
. Independent: This person will also be committed, flexible, and have demonstrated an ability to maintain high levels of productivity with minimal supervision.
. Programming: Abilities to write scripts, PHP of Java code is a plus.
. Language: fluent in English and Swedish, additional language(s) are highly valued.
. Writing: Strong written and verbal communication skills.

Detta är en jobbannons med titeln "Technical Support Engineer Swedish" hos företaget Abroad Experience BV och publicerades på webbjobb.io den 29 september 2015 klockan 14:08.

Hur du söker jobbet

Ansökan sker via e-post till [email protected].

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