Qa/test engineer

ABOUT ZISSON

Zisson provides cloud-based services to the B2B market and is one of the market's fastest growing providers of communication services for industries and the public sector in Norway and Sweden. Zisson is an innovative it company with offices in Oslo and Stockholm, which develops and operates contact center and exchange solutions. Zisson was founded in 2007 with the ambition to simplify and improve communication between companies and end customers. Our vision is simple - to be the preferred solution for all companies with professional customer travel! Our dedicated colleagues are determined to achieve our goal, and our most decisive value is that we are a team.

We are proud of collaborating with leading companies who want to offer the best customer contact services. Our partners include Telenor, Techstep, Tele2, Soluno, Friday Networks and Mobit. Together with our partners, we have 400 customers in the public and private sector. Since 2018, Verdane Capital has been our investment partner. In 2019, we made our first acquisition, the Swedish IT company Clear IT. And in 2020 we acquired Socialboards – one of the fastest growing Martech companies in Norway. We focus on customer-driven development, market trends and the latest technology. At Zisson, you will have the opportunity to influence your own workday, set the agenda and drive development forward in line with Zisson’s values

Get the job done: We work purposefully to get everyone to work together and take responsibility for the most important tasks we have to perform to effectively deliver quality on time.

Simplicity: Our internal and external communication is direct and open with short decision-making processes. Our services are intuitive so that everyone can use them with minimal training.

One team: We work towards common goals and win and lose together. We are Zissonians, which means that we care and respect each other and that everyone takes responsibility for contributing to the team and feeling ownership of both their own and shared tasks

Corporate Social Responsibility (CSR)

We take corporate social responsibility seriously and want to implement positive change. We work for equality and diversity in all parts of our organization. We make socially responsible choices to reduce the company's environmental footprint and limit waste. We are proud to say that over 60% of our employees choose an environmentally friendly route to work. We further support our local community by making charitable contributions to several youth sports teams. We also have an intern / internship program. In addition, we provide free support every year to the national Norwegian charity fundraising event called "NRK TV campaign". We are gold sponsors for KIRN (Forum for Artificial Intelligence and Robotics Norway) to influence the discussion about AI in Norway. As a technology company, we focus on universal design and have, among other things, developed a switchboard for impaired vision in our solution. This creates job opportunities for employees with impaired vision in companies that use our contact center solution.

Job description

As a natural part of the growth we see, we are strengthening our QA department and are seeking resources to increase our capacity.

Working for Zisson, you will take part of a strong interdisciplinary technical team. We are aiming at creating a leading QA team, and in that occasion, we need to strengthen our QA/Test capacity on various levels.

Main Tasks and responsibilities:

· Create test plans, test cases and acceptance criteria

· Validate specifications

· Test and verification of tasks for releases and delivery projects

· Development of test automation

· Maintain test facilities

· Release management

· Assisting role in 3.rd level support issues

· Incident management and Root cause analysis

Qualifications we will appreciate:

· Has an eye for quality and understands customers need

· Higher technical education (M.sc/B.sc). Relevant experience can compensate for lack of formal education.

· ISTQB certification or relevant experience with test and test principles

· Scripting/programming knowledge (Python, JavaScript)

· Knowledge of test automation tools (Selenium, Testcafe, protractor, postman e.g.)

· Has a DevOPS mindset, and is familiar with agility and SCRUM

· Communicates well, likes to learn new things and is good at sharing knowledge with the rest of the team.

Mandatory Qualifications:

· Independent and self sufficient

· Good cooperative skills

· Fluent in English